Customer Success Representative
HR Force InternationalMcLean, VA, US29 days ago
Job type
- Full-time
- Quick Apply
Job description2+ years of customer-facing experience in SaaS / FinTech. Knowledge of AML / KYC / IDV solutions preferred. Strong communication and problem-solving skills. Ability to manage multiple clients in a fast-paced environment. A customer-first mindset with attention to detail.
We are seeking a Customer Success Representative with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support clients post-sales, ensuring smooth onboarding, adoption, and satisfaction with our solutions.
Key Responsibilities :
- Act as the first line of support for customer inquiries and issues.
- Assist with onboarding and training of new customers.
- Monitor customer health scores and escalate risks as needed.
- Partner with Customer Success Lead to drive adoption and retention.
- Document customer feedback to inform product improvements.
Requirements
Create a job alert for this search
Customer Representative • McLean, VA, US
Related jobs
A company is looking for a Senior Account Executive - AI, Digital & Orchestration.Key Responsibilities Partner with core account executives and sales management on territory and account planning,...Show moreLast updated: 1 day ago A company is looking for a Client Engagement Associate to support the operations and delivery of blended learning programs for Enterprise clients.
Key Responsibilities Manage the delivery of blend...Show moreLast updated: 14 hours ago 
Here at Appian, our core values of respect, work to impact, ambition, and constructive dissent & resolution define who we are.
In short, this means we constantly seek to understand the best for our ...Show moreLast updated: 30+ days ago
Cloud, MN; Louisville, KY; Washington DC; Hartford, CT.Base : $70K - $110K : OTE : 150K+.If you are a Sales Professional with experience in Commercial Flooring / Industrial Flooring or Flooring Maintena...Show moreLast updated: 7 days ago A company is looking for an Assistant Account Manager- Part Time.Key Responsibilities Respond to incoming payer / applicant inquiries via phone and email, providing account-related assistance Assi...Show moreLast updated: 1 day ago A company is looking for a Customer Experience Lead.Key Responsibilities Lead escalated case resolution by managing high-priority requests and coordinating with internal and external partners Fa...Show moreLast updated: 30+ days ago A company is looking for a Senior Associate, Customer Experience.Key Responsibilities Lead strategic planning to enhance customer experience for DashPass subscribers Analyze data to identify opp...Show moreLast updated: 30+ days ago 
ONE Customer Success / Full-Time / Hybrid.At Cloudforce, we don't just deliver services - we bring ideas to life with innovation, teamwork, and a touch of fun along the way.As a Customer Success A...Show moreLast updated: 30+ days ago A company is looking for an Account Executive, Majors.Key Responsibilities Develop and close new business or expand existing accounts within an assigned geographic territory Build and manage a s...Show moreLast updated: 10 hours ago Employer Account Executive to manage relationships with large employer accounts and optimize pharmacy spending.Key Responsibilities Develop and maintain relationships with account and pharmacy te...Show moreLast updated: 1 day ago A company is looking for a BPL Account Manager to ensure efficient loan processing and funding.Key Responsibilities Serve as the main point of contact for borrowers, cultivating long-term client ...Show moreLast updated: 8 hours ago A company is looking for an Account Manager SMB - East.Key Responsibilities Develop new business opportunities with prospects outside the current customer base Create and implement sales strateg...Show moreLast updated: 1 day ago A company is looking for a Client Success Developer.Key Responsibilities Launch and support subscription brands, impacting millions of users Code, write unit tests, and collaborate with a team o...Show moreLast updated: 10 hours ago A company is looking for a Specialist I, Closures.Key Responsibilities Ensure timely return of inventory to clients using appropriate codes Review account history for accuracy and calculate nece...Show moreLast updated: 12 hours ago A company is looking for a Channel Sales Account Manager - US.Key Responsibilities Find and onboard new channel partners to drive growth Build strong relationships with existing partners to help...Show moreLast updated: 30+ days ago A company is looking for a Sales Acceleration Specialist for the Mid-Market segment.Key Responsibilities Own onboarding and ramp programs for SDRs, AEs, and Account Managers in the Mid-Market seg...Show moreLast updated: 10 hours ago A company is looking for a Dynamics Enterprise Account Executive specializing in Microsoft Dynamics 365 Finance and Supply Chain and Customer Engagement solutions.
Key Responsibilities Lead and ma...Show moreLast updated: 12 hours ago A company is looking for a Senior Client Sales Executive.Key Responsibilities Lead strategic sales pursuits for assigned clients to meet and exceed annual quota Forecast accurately and close bus...Show moreLast updated: 16 hours ago
- Promoted
Senior Account Executive - AI
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Client Engagement Associate
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Customer Success ManagerMcLean, Virginia
Appian CorporationFalls Church, VA, USFull-time
- Promoted
Account Executive (Washington)
CyberCodersWashington, DC, USPart-time
- Promoted
Part-Time Account Manager
VirtualVocationsAlexandria, Virginia, United StatesPart-time
- Promoted
Customer Experience Lead
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Senior Associate Customer Experience
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Customer Success Associate
CloudforceOxon Hill, MD, USFull-time
- Promoted
- New!
Account Executive, Michigan
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Senior Employer Account Executive
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
BPL Account Manager
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Account Manager SMB
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Client Success Developer
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Account Closure Specialist
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
Channel Sales Account Manager
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Sales Acceleration Specialist
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Dynamics Enterprise Account Executive
VirtualVocationsAlexandria, Virginia, United StatesFull-time
- Promoted
- New!
Senior Client Sales Executive
VirtualVocationsAlexandria, Virginia, United StatesFull-time