Medical Support Assistant

Jamison Professional Services, Inc. (“Jamison”) is currently seeking qualified and motivated candidates for the position of Medical Support Assistant .

Successful candidates will typically possess equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Job Title : Medical Support Assistant | Colorado area

HOURLY PAY RATE : 19.00 - 25.00

DESCRIPTION OF SERVICES :

The Medical Support Assistant position is responsible for coordinating and scheduling patient appointments for outpatient clinics within the Veterans Health Administration (VA) system, primarily by managing phone calls, updating patient information, and utilizing electronic health records to ensure timely and accurate access to healthcare services for veterans and ensuring efficient scheduling practices to accommodate patient needs while adhering to clinic policies and guidelines. The Medical Support Assistant will work an 8-hour shift within the defined business hours.

MINIMUM QUALIFICATIONS :

High school diploma or GED required; minimum 6 months of experience in customer service or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. No specific license / certification required.

• A resident of the United States.
• Working knowledge of basic medical terminology.
• Good telephone etiquette.
• Type at least 50 WPM.
• Have no health or physical disability restrictions that interfere with the performance of assigned duties.
• Oral and written proficiency with English.
• Proficient in Microsoft Word, Excel, Outlook, and Microsoft Office Suite.

PREFERRED

JOB DUTIES AND RESPONSIBILITIES :

Tasks include, but are not limited to, other duties as assigned.

HOURS OF OPERATION

Clinic Hours : Regular business hours : Monday – Friday 7 : 00am – 6 : 00pm, excluding federal holidays; contractor personnel will work an 8-hour shift within the defined business hours. Schedules will be coordinated.

PRIMARY PLACE(S) OF PERFORMANCE :

Services may be provided in any of the following cities within Colorado-

Aurora, CO 80045

Aurora, CO 80018

Aurora, CO 80012

Alamosa, CO 81101

Castle Rock, CO 80109

Colorado Springs, CO 80907

Glendale, CO 80246

Golden, CO 80401

La Junta, CO 81050

Lamar, CO 81052

Pueblo, CO 81008

TRAVEL : Remote – some contractor personnel may work 100% of the time in a non-VA-owned space that may be within or outside the commuting area of the agency.

Clearance Level Required : Must be able to pass a Federal Background check.

SUPPLEMENTAL INFORMATION :

Evaluation Will Consist Of : Education, Experience, Background Check, Physical / Drug Screening

JAMISON CORPORATE OVERVIEW :

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document / record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and / or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.