Patient Access Rep, Patient Access, Full Time, Day Shift, Rotating weekends Job ID : 1633254

Patient Access Rep, Patient Access, Full Time, Day Shift, Rotating Weekends

POSITION SUMMARY :

Responsible for effectively processing patient registrations by verifying, updating and collecting demographic and financial data for all applicable departments within the hospital.

KEY RESPONSIBILITIES :

• Greet and direct patients and visitors to appropriate nursing units and departments.
• Obtain, verify and update all patient demographic and regulatory data, utilizing a variety of tools, software and websites.
• Educate patients on financial responsibility and potential solutions.
• Obtain signatures and distributes forms including : General Consent, Patient Rights, NoPP, IMM, COB, ABN, etc.)
• Responsible for knowledge and accurate use and execution of policies and procedures, supporting tools, software and websites.
• Responsible for knowledge and accurate use of CMS guidelines including : HIPAA, EMTALA, MSP, etc.
• Works effectively with fellow co-workers and all other hospital departments.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Commits to recognize and respect cultural diversity for all customers (internal and external).
• Meets performance standards established by leadership, including but not limited to registration quality, point of service collections, confidentiality and customer service.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE & SKILLS :

EDUCATION / EXPERIENCE / LICENSURE / TECHNICAL / OTHER :

Must clear background and drug test required.