General Manager

Job Description

Job Description

Accountability

Reporting to the District Manager, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.

General Managers must have a strong commitment to and exhibit Denny’s Guiding Principles when interacting with others.

Job Responsibilities

These are areas of performance in which the General Manager must be successful to meet their accountabilities :

• Guests : Makes sure that all Restaurant Managers and employees put “Guests First” to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
• People : Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by :

Working to create and maintain a respectful and enjoyable environment for our employees.

Making sure food preparation, handling, and storage guidelines are consistently followed.

Developing and executing a local store marketing plan.

Competencies

Essential Functions

Position Qualifications

Denny’s Guiding Principles

They’re more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.

Open means so much more than just being open for business 24 / 7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.

We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.

At Denny’s, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.

Our Denny’s family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.