Inventory Associate

Job Description

Job Description

Inventory Associates are responsible for maintaining accurate inventory through overseeing the receiving, storing, movement, and proper destruction of packaged inventory. You will help drive sales through maintaining an accurate and well-stocked inventory selection. Our Inventory Associates ensure all Thrive internal procedures and regulatory requirements are adhered to.

DUTIES / RESPONSIBILITIES

Customer Service

Maintaining a positive, empathetic, and professional attitude towards vendors at all times

Acknowledging and elevating customer complaints, when necessary

Knowing our products inside and out; being able to answer any customer questions about about product specifics, pricing, and availability

Inspires consumer confidence and creates loyalty to the Company’s brand

Ability to stay calm and professional in difficult situations

Compliance

Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes in accordance with The Cannabis Compliance Board and Dispensary policies and procedures

Follows proper protocol for checking IDs, checking in customers / patients, and not selling or giving away product to unqualified purchasers

Adheres to state regulations on purchase limits

Accurately operate within METRC and the Company’s ICS (Inventory Control System)

Maintaining accurate logs per the state and Companies' requirements

Ensures the proper documentation is being executed regarding inventory handling

Verifies products are compliant with state and city regulations and are received with the proper documentation, labels, and packaging

Receives product into sellable stock through the ICS with an emphasis on compliance

Coordinates with facility managers to conduct inventory verifications, adjustments, returns, and transfers

Maintains all documents and ensures materials are available for cultivation, production, and dispensary use

Operations

Maintains organization of the dispensary through daily upkeep and light cleaning

Stays current on all sales trends, utilizes all provided sales training, educational materials, and surveys

Regularly checking communication, scheduling, and any other required platforms; participating when necessary

Communicating professionally, respectfully, and productively in a team environment

Assists with acclimating new hires to the business and provides basic training, if required

Completes and documents physical inventory counts on a regular basis and as requested by management

Monitors inventory activities on the ICS and responds to any discrepancies by notifying the location’s management and investigating the discrepancy

Assists with organization of product throughout the facility

Restocks product to ensure the ability to actively sell inventory

Responsible for barcoding product, when required

Assists with building and maintaining showroom displays

Other duties as assigned by Store Management

QUALIFICATIONS

Accuracy and efficiency in cash handling, in a fast paced environment

Excellent verbal and written communication skills

Superior customer service skills

Quick decision-making and problem-solving abilities

Strong attention to detail and ability to multitask

Great listening skills and ability to take direction from individuals in higher-level positions

Accurate data-entry and record keeping

Ability to work as a team in a fast-paced, changing, and challenging environment

Proficiency in Mac-based software and internet navigation

Physical Requirements

Ability to be on your feet up to 10 hours

Ability to lift up to 50 lbs when needed

Ability to sit, bend and stand for extended amounts of time

Ability to be in front of a monitor throughout the shift

Requirements

Must be age 21 or older

Ability to obtain required state and city work cards

High school diploma or equivalent