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Asst General Manager
Monsoon Flower LLCEuless, TX, US13 days ago
Job type
- Full-time
Job descriptionOversee the Front Desk operations to ensure compliance with SOPs and LSOPs. Supervise Guest Service Agents and assist as needed. Address guest needs, concerns, and special requests to ensure a high level of satisfaction and repeat business. Support and motivate associates to deliver top-tier service and hospitality. Maintain composure during emergencies or peak activity periods, modeling calm and effective leadership. Resolve guest issues by researching problems and offering thoughtful, effective solutions. Train new hires in guest service standards and financial handling systems. Provide performance feedback, address concerns, and recommend disciplinary actions as needed. Foster open communication and resolve staff issues effectively. Assist the General Manager with key administrative tasks, including : Budget tracking and planning Inventory control and ordering Maintain reliable attendance and a flexible work schedule, including availability for weekends, holidays, and emergencies.
Job Description
Job Description
Description :
Mid-Continent Hospitality is seeking an experienced and dedicated Assistant General Manager at the brand-new Cambria Hotel Euless-DFW Airport South to support the hotel’s day-to-day operations. This role works closely with the General Manager and departmental teams to ensure excellent guest service, operational efficiency, and team development. Flexibility, leadership, and a hands-on approach are key to success in this role.
Requirements : Hotel Operations
- Assist the Management team with all aspects of daily hotel operations, including working shifts as needed.
- Supervise all department personnel and ensure consistent implementation of hotel standards.
- Lead by example, demonstrating strong leadership and professionalism.
- Perform other job-related duties as assigned by management.
Front Office / Guest Services
Human Resources / Training
Administrative / Finance
Accounting and payroll
General Expectations
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Asst General Manager • Euless, TX, US
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