Customer Service - BillingIntelliPro Group Inc. • Davenport, IA, US
Customer Service - Billing
IntelliPro Group Inc. • Davenport, IA, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionInvestigate and resolve billing errors utilizing the customer information system (CSS). Process billing corrections and adjustments in compliance with company procedures and audit standards. Research client billing issues as directed. Maintain detailed records of billing activities using Excel spreadsheets. Contribute to process documentation and suggest updates to billing procedures for operational efficiency. Support various ad-hoc billing projects as needed. High school diploma or equivalent required; bachelor's degree in business or related field preferred. Proficient with the MS Office Suite including Outlook, Word, and Excel. Strong analytical and organizational skills with high attention to detail. Ability to manage deadlines effectively in a fast-paced environment. Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. / / intelliprogroup.com / . The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR
Job Title :
- Customer Service / Billing Specialist Duration : 06 months with possible extension Office : Davenport, IA 52801 Shift : 7 : 30 AM – 4 : 00 PM Pay rate : $21.50 / hr. on W2 Job Description : We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies.
- This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.
Job Responsibilities :
Interpret and apply utility tariffs, billing policies, and regulatory practices.
Minimum Requirement :
About Us :
Learn more about our commitment to diversity and inclusivity at https :
Compensation :
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Customer Service • Davenport, IA, US
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