Director, Claims Vendor Relations

Director, Claims Vendor Relations

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Director, Claims Vendor Relations will be a strategic leader within the Claims organization, responsible for advancing the way Markel manages its legal and non-legal vendor partners. With a strong focus on procurement discipline and litigation management, this position ensures alignment of Markel's Claims vendors with key stakeholders. This leader will oversee the full lifecycle of vendor relationshipsstrategy, selection, contracting, performance, and risk oversightwith a strong emphasis on building long-term partnerships based on mutual respect, quality service, and fiscal accountability. The ideal candidate is an experienced legal and operational professional who brings deep knowledge of insurance litigation, vendor procurement, data & analytics and cross-functional collaboration. This position reports to the Chief Claims Operations Officer, and work closely with all Claims leaders, including the Chief Claims Officer to provide thought leadership, adopt best practices, and drive strategic initiatives.

Responsibilities :

Strategic Vendor & Litigation Oversight

• Lead department-wide vendor procurement, strategy, and governance for legal and non-legal partners, including Third Party Administrators (TPA's) supporting Markel Claims.
• Oversee a diverse portfolio of litigation-related vendor engagements, ensuring proper alignment with internal legal strategy, claims priorities, and customer-focused outcomes.
• Operationalize vendor panel and rate processes in a manner consistent with industry standards and develop an exception process for non-panel vendors.
• Ensure all vendors reflect the values embedded in the Markel Stylehonesty, fairness, pursuit of excellence, and service to our customers and community.
• Procurement & Cost Management
• Provide strategy, guidance and best practices to build a strategically managed vendor framework that covers the entire vendor relationship life cycle
• Develop and execute procurement strategies that prioritize quality, accountability, and efficiency in sourcing litigation and operational vendor services.
• Partner with internal stakeholders (procurement, finance, legal, compliance, and IT) to negotiate favorable contract terms, manage rate structures, and enhance service-level agreements.
• Lead enhancements to the bill review process to drive transparency and cost control.
• Lead strategic initiatives to maximize and leverage the overall effectiveness of vendor spend.

Vendor Relationship Management

Cross-Functional Leadership & Culture Building

Reporting & Strategic Alignment

Qualifications :

US Work Authorization : US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information : The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $134,800 - $188,100 with a 45% bonus potential.

Who We Are : Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you : In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you.

Caution : Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that :

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status;