Entry Level Customer Service Assistant

Job Description

Job Description

We are seeking a dedicated and enthusiastic Entry Level Customer Service Assistant to join our growing team. This role is perfect for someone who is passionate about helping others, thrives in a fast-paced environment, and is looking to build a career in customer service.

Responsibilities

Respond promptly and professionally to customer inquiries via phone and email

Provide detailed product information and resolve customer concerns

Assist with order processing, returns, and exchanges

Maintain accurate customer records in the system

Work closely with the operations and fulfillment teams to ensure timely deliveries

Uphold a positive brand image through every customer interaction

Qualifications

Qualifications

High school diploma or equivalent

Excellent verbal and written communication skills

Strong problem-solving abilities and attention to detail

Ability to multitask and stay organized under pressure

Proficiency in basic computer applications (e.g., email, spreadsheets, data entry)

A friendly, professional, and patient demeanor

Additional Information

Benefits

Competitive annual salary ($46,000 – $50,000)

Opportunities for professional growth and advancement

On-the-job training and mentorship

Supportive and collaborative team environment

Paid time off and holidays

Health and wellness benefits package