General Manager

About Brinks :

The Brinks Company (NYSE : BCO) is a leading global provider of cash and valuables management digital retail solutions and ATM managed services. Our customers include financial institutions retailers government agencies mints jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds ideas and perspectives. We build a sense of belonging so all employees feel respected safe and valued and we provide equal opportunity to participate and grow.

Job Description

• Responsible for leading and organizing business operations across a strategic market to potentially include multiple branch locations in a geographic location / zone which service customers including but not limited to cash in transit and money processing operations
• Mentor cultivate and empower direct reports to excel in their job functions by promoting a culture around Brinks core values
• Hire develop and train employees that both emulate and enhance Brinks core values ensuring that they are upheld and maintained through leadership by example and continued communication
• Work with HR partners and direct reports to identify the right people in the right seats and understand capabilities and skill sets for succession planning and development
• Ability to drive results and promote positive change while encouraging positive teamwork focusing on good behaviors and decisive decision-making skills
• Develop strategic plans and ability to effectively communicate objectives
• Effectively collaborate with other departments such as customer support sales product support finance etc. to ensure the customer experience expectation is met and exceeded
• Manage a large profit and loss statement for your market including but not limited to annual operating plans income statements etc
• Focus on continuous improvement and identifying root cause and corrective actions to improve operational efficiency and enhance the customer experience
• Ensure that the market is the most efficient quality-oriented highest value provider of like services in the market (CIT ATM Coin Currency Check
• CompuSafe) by establishing and maintaining excellent customer relationships
• Identify new opportunities for Brinks products to be introduced within the appropriate markets; understand competitive circumstances to include their identity operational characteristics market pricing and market impact
• Proactively reduce risk exposure by focusing on maintaining high quality standards in day-to-day operations and customer service expectations emphasizing safety and cleanliness in facilities and in operation processes as well as identifying enhancing and enforcing security measures
• Support coach and provide leadership to Branch Managers Managers Cash Logistics and Managers Route Logistics in all areas of operations to include risk quality and human resources management
• Provide counsel to market management team & interface between market management & headquarters staff to ensure maximum efficiency in execution of work and communication on regional issues involving headquarters initiatives (IT Legal HR Finance etc.)
• Provide direction to the City Managers Managers Cash Logistics and Managers Route Logistics in achieving long-term and short-term business objectives and financial results
• Establish and maintain accountability on all levels of the market; maintain positive employee relations and work environment to include supporting and executing employee recruitment development and retention initiatives
• Lead through lean principles and utilize continuous improvement methodologies including but not limited to Six Sigma Kanban system within inventory management 5S (sort set in order standardize sustain)) Tim Woods 7 Wastes etc. to promote a culture that drives to change the status quo and improves operations and enhances the customer experience
• Ability to travel within a defined area 40-70% of the time

Whats Nex t

Thank you for considering applying for a job at Brinks. To be considered for this position you must complete the entire application process which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brinks. For more information about future career opportunities join our talent network like our Facebook page or Follow us on X.

Brinks is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status marital status protected veteran status sexual orientation gender identity genetic information or history or any other characteristic protected by law. Brinks is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1