CREW CHIEF

Culver's Manager Position

Runs shifts efficiently and continually motivates team members to ensure that every guest who chooses Culver's leaves happy.

Essential Functions

• Runs shifts effectively to ensure quality products, guest service and restaurant cleanliness meet Culver's standards.
• Demonstrates proper product quality control, presentation and hold times.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.
• Performs restaurant opening and closing procedures effectively.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Demonstrates proficiency on all restaurant positions.
• Trains team effectively on all restaurant positions.
• Empowers team to handle guest comments "the Culver's way."
• Ensures team is knowledgeable concerning products and guest service.
• Demonstrates and ensures team is following the standards of uniforms and appearance.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Administers team member breaks according to federal and state legal requirements.
• Assists team members with mis-punches, voids, discounts, and other managerial POS functions.
• Performs daily morning, afternoon and evening restaurant tours effectively.
• Runs financial report, counts afternoon drawers, enters drawer pickups and completes daily deposits.
• Accesses financial information and completes weekly sales and labor during their shift.
• Monitors daily inventory levels to ensure adequate supply for shift based on current restaurant sales.
• Ensures shelf life, First In-First Out method of inventory rotation and tempering sheet is maintained accurately.
• Ensures the accurate completion of the Quality Control / Safe Food Checklist.
• Ensures team practices proper personal hygiene and demonstrates food safety practices.
• Assigns and follows up on weekly and monthly "odd jobs" to team.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude.
• Attends all manager and team member meetings.
• Follows restaurant policies and procedures consistently.
• Ensures proper product waste documenting on every shift.
• Uses JDA Back Office for cash counting procedures.
• Runs daily POS labor reports.

Qualifications

Physical Requirements