Customer Experience Associate – Beauty eCommerce
Pompano Beach, Florida | In-Office | Perfect for College Students Evening Shifts
Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand — the ideal part-time role for college students who take classes in the morning and want real-world experience in the evenings.
We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine.
What You'll Do
- Be the first point of contact for customers via phone, email, and chat
- Answer product and order questions with clarity and care
- Troubleshoot issues and work toward quick, positive solutions
- Keep accurate notes of customer interactions
- Stay up-to-date on beauty brands and promotions so you can provide the best info
- Bring a positive, helpful vibe to every interaction
What We're Looking For
Strong communicator (written & verbal) who's friendly and professionalOrganized, dependable, and able to multitask without losing focusComputer-savvy with solid typing skillsCalm under pressure and solution-orientedPrior customer service experience is a plus — but not required if you've got the right energyGreat for college students — especially those with morning classes and evening availabilityInterest in beauty, skincare, or lifestyle brands = bonus pointsHours & Pay
Hiring mainly for evening shifts (3 PM – 11 PM)Flexible scheduling for students$20–$22 per hour, depending on experience & schedule flexibilityWhat You'll Gain
Real experience in a fast-paced, growing eCommerce brandA supportive team that values your ideas and contributionsOpportunities to learn about beauty products and digital retailA company culture that's professional but never boringOne More Thing…
You don't need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want a flexible evening job that fits around your class schedule, we'd love to meet you.
?? Apply with your resume (or a short note about why this is the right fit).