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Customer Experience Associate - Beauty eCommerce

Customer Experience Associate - Beauty eCommerce

eCosmetics.comPompano Beach, FL, US
Hace más de 30 días
Tipo de contrato
  • A tiempo parcial
Descripción del trabajo

Customer Experience Associate – Beauty eCommerce

Pompano Beach, Florida | In-Office | Perfect for College Students Evening Shifts

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand — the ideal part-time role for college students who take classes in the morning and want real-world experience in the evenings.

We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine.

What You'll Do

  • Be the first point of contact for customers via phone, email, and chat
  • Answer product and order questions with clarity and care
  • Troubleshoot issues and work toward quick, positive solutions
  • Keep accurate notes of customer interactions
  • Stay up-to-date on beauty brands and promotions so you can provide the best info
  • Bring a positive, helpful vibe to every interaction

What We're Looking For

  • Strong communicator (written & verbal) who's friendly and professional
  • Organized, dependable, and able to multitask without losing focus
  • Computer-savvy with solid typing skills
  • Calm under pressure and solution-oriented
  • Prior customer service experience is a plus — but not required if you've got the right energy
  • Great for college students — especially those with morning classes and evening availability
  • Interest in beauty, skincare, or lifestyle brands = bonus points

    • Hours & Pay

  • Hiring mainly for evening shifts (3 PM – 11 PM)
  • Flexible scheduling for students
  • $20–$22 per hour, depending on experience & schedule flexibility

    • What You'll Gain

  • Real experience in a fast-paced, growing eCommerce brand
  • A supportive team that values your ideas and contributions
  • Opportunities to learn about beauty products and digital retail
  • A company culture that's professional but never boring

    • One More Thing…

    You don't need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want a flexible evening job that fits around your class schedule, we'd love to meet you.

  • ?? Apply with your resume (or a short note about why this is the right fit).
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    Customer Experience Associate • Pompano Beach, FL, US