Intake and Admissions Associate

A company is looking for an Intake and Admissions Associate (EST).

Key Responsibilities

Greet patients and visitors with warmth and professionalism

Manage incoming calls and inquiries, providing accurate information and directing calls appropriately

Schedule appointments for patients and coordinate with clinical staff for smooth transitions

Required Qualifications

Must be based in EST

High school diploma or equivalent required; associate's or bachelor's degree preferred

Prior experience in customer service or front desk receptionist role preferred

Proficiency in Microsoft Office Suite and basic computer skills required

Knowledge of mental health terminology and procedures is a plus