Clinical Coordinator

Clinical Coordinator

Location : 74 Plaza Drive, Pell City, AL 35125

Pay : $60,000.00 - $77,000.00 / annually

Job Summary

The Clinical Coordinator (CC) coordinates and supervises daily clinical practices (to include the Medical Assistants) in the practice. The CC will be responsible for the evaluation and remediation of staff, financial management, the development practice standards, managing supplies and inventory, and will continually assess the quality of care and patient outcomes in response to the patient care provided.

Training and continued education for the clinical staff is a critical component of this role. The CC will also be involved with direct patient care, in addition to ensuring that all clinical inboxes (prior authorizations, referrals, refills, etc.) are current for all staff and providers.

Essential Duties and Responsibilities

• Utilizes the nursing process to deliver proper care to assigned patients.
• Collaborates with the assigned providers and other health care team members in developing and implementing care plans.
• Educates patients regarding procedures and interventions.
• Evaluates clinical staff's performance of their job duties.
• Participates in the hiring, training, disciplining, and supervision of staff.
• Provides supervision / direction to clinical staff in planning, implementing and evaluating patient care.
• Serves as a resource for problem solving and as a role model / mentor to other team members.
• Collaborates on development, implementation, and evaluation of standards of care and practice.
• Supports, facilitates, and participates in quality improvement activities.
• Greets patients in a polite, prompt, and helpful manner.
• Reviews all intake information in Phreesia for accuracy and completion.
• Maintains a clean and orderly work area in the exam rooms and all patient care areas.
• Conducts self in accordance with the employee handbook and other company policies.
• Maintains strict confidentiality; adheres to all HIPAA guidelines and regulations.
• Inventories and requisitions all clinical supplies.
• Performs data entry, recording, storing, and maintaining of information in written form or in the EHS.
• Establishes and maintains effective working relationships with the providers and all company staff.
• Has flexibility to work at other Complete Health locations; has flexibility to work anytime during clinic business hours.
• Performs other duties as assigned or directed.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.