Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ)

Associate Director, Pharmacy Excellence & Innovation

Johnson & Johnson is currently recruiting for an Associate Director, Pharmacy Excellence & Innovation located in Titusville, NJ.

J&J is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio.

This is a hybrid role available in Titusville, NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Purpose : The Associate Director, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&J's overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow J&J to become best-in-class in supporting patient engagement through the specialty and retail pharmacy channels. You will monitor industry trends, emerging pharmacy models, evolving data sources and approaches, and contribute to pharmacy network design for new product launches. In addition, you will work closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee for service programs, and data and technology agreements that support the needs of patients starting and persisting on J&J therapies.

The position reports to the Senior Director, Pharmacy Solutions.

You will be responsible for :

• Pharmacy Strategy & Design : Collaborate to refine J&J's overall pharmacy capability and strategy; use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution
• Px Requirements : Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams
• Operational Excellence : Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance, inform pharmacy network design and support new product launches
• Technology : Optimize our patient focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth
• Account Management : Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience
• Data & Analytics : Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; monitor KPIs that reflect patient needs and brand strategies; present performance summaries and recommendations to Px therapeutic area teams
• Strategic Planning : Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design
• Budgeting : Provide estimates for financial resources to support pharmacy Px strategy; proactively monitor and manage spending
• Teaming : Lead cross-functional business partners in a complex, matrixed environment
• Culture : Foster a culture of inclusion, learning, smart risk-taking and experimentation within team and through external partners
• Leadership & Ethics : Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements

About You

You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the healthcare providers who care for them. You are passionate about building capabilities that deliver great support experiences that patients will remember and want to tell other people about and you hold your team and your collaborators to that high standard. You welcome the challenge of working in a highly visible, highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and new ways of working. You consistently deliver great results, but even when you fall short you learn from it.

Qualifications / Requirements :

Preferred Qualifications :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is : $120,000-$215,000

Additional Description for Pay Transparency : Subject to the terms of their respective plans, employees and / or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Companys long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits : Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth / adoption / foster care of a child Condolence Leave 30 days for an immediate family member : 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below.