Front Desk Associate

Job Description

Job Description

Salary : $20-$22

Front Desk / Receptionist (Part-time to start)

About Us :

At Hamilton Aesthetics in Palm Beach Gardens, FL, we strive to provide our clientele with the most up-to-date techniques and outstanding customer service. The team at Hamilton goes above and beyond the med spa industry standards, while remaining dedicated to creating natural looking results. Our services include injections, facial treatments, laser treatments, and functional health / weight loss.We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.

Job Summary :

Our team is growing and we are looking for a skilled and organized Front Desk Receptionist to join our team. The candidate will perform a combination of various administrative and clinical tasks while being part of our overall client delivery team. As the first point of contact for clients, the candidate will be responsible for creating and maintaining an environment where all clients and employees feel welcomed, valued, and supported.

Initial part-time schedule will include : Mondaysfrom 9 : 00 AM to 4 : 00 PM,Tuesdays from 9 : 00 AM to 4 : 00 PM, Wednesdays from 12 : 00 PM to 7 : 00 PM. Ideally, were hoping to transition this role into a full-time position in the future.

FLSA Status : Non Exempt

Duties / Responsibilities :

• Greeting clients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and client satisfaction with efficient scheduling
• Updating practice management software with appropriate client notes and client documentation (scheduling, checking out, inventory management, marketing)
• Verifying financial records and collecting payment with the practice management software
• Supporting Ad hoc requests made by the CEO and Clinic Manager

Required Skills / Abilities :

Physical Requirements

Compensation