Financial Counselor (M-F / 9am - 5 : 30pm) - Willowbrook

Financial Counselor

At Houston Methodist, the Financial Counselor position is responsible for screening patients for financial assistance programs to reduce bad debt and improve the likelihood of securing the payment for services rendered. This position assists in notifying patients of their financial responsibility, helping them understand their payment options, and collecting payments. Other duties include performing complex financial counseling functions (e.g., extended payment arrangements, discounts, single case agreements, case rates, etc.).

People Essential Functions :

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results.
• Supports team members with questions regarding eligibility / benefit information for patients receiving services. Seeks management assistance appropriately.
• Demonstrates a high degree of professionalism and effectively engages with a diverse customer base, including patients / visitors, physician office staff, and representatives from internal departments and external organizations. Gives appropriate status updates.

Service Essential Functions :

Quality / Safety Essential Functions :

Finance Essential Functions :

Growth / Innovation Essential Functions :

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Education :

Work Experience :

Licenses and Certifications - Required :

Knowledge, Skills, and Abilities :

Supplemental Requirements :

Company Profile :

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.