Talent.com
Patient Service Representative - SSRS - Systemwide Float Pool
Patient Service Representative - SSRS - Systemwide Float PoolSan Diego Staffing • San Diego, CA, US
Patient Service Representative - SSRS - Systemwide Float Pool

Patient Service Representative - SSRS - Systemwide Float Pool

San Diego Staffing • San Diego, CA, US
12 days ago
Job type
  • Full-time
  • Permanent
Job description

Patient Service Representative - SSRS - Systemwide Float Pool

Seeking Full Time staff with varied shifts between 7AM - 7PM, including weekends and holidays as needed. Flexibility is required with schedule and willingness to float to other sites. An hourly shift differential is provided to all SSRS employees.

Our Scripps System-wide Resource Services (SSRS) department supports the entire Scripps Health system. As a member of the float team, you can fill vital roles on assignments throughout the system to provide critical coverage for employee's leave of absences, sick calls, and peak service demands while gaining experience in a variety of environments.

Why join Scripps Health?

  • Nearly a quarter of our employees have been with Scripps Health for over 10 years.
  • Scripps is a Great Place to Work Certified company for 2025.
  • Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
  • Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
  • We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
  • Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Join our Scripps SSRS team as a Patient Service Representative where you will provide direct patient care within the scope of your practice. This includes the following :

  • Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral / authorization, point of service payment collection, document collection and arrival / check-in functions.
  • Responds to customer billing and payment inquires as needed.
  • Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Escalating billing inquiries as needed.
  • Accurately scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, performing Key User duties with minimal errors. May be responsible for initiating and validating referrals / authorizations.
  • Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns.
  • The types of opportunities we offer are as follows :

  • SYSTEM WIDE FLOAT TEAM - Permanent Scripps employees who support long-term assignments, typically 12 weeks in duration.
  • Required Qualifications :

  • One (1) or more years' experience customer service or healthcare / medical office environment experience.
  • Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
  • Excellent communication and customer service skills.
  • Strong organizational and analytical skills; innovative with ability to identify and solve problems.
  • Preferred Qualifications :

  • Two (2) or more years' experience customer service or healthcare / medical office environment experience.
  • Able to adapt, prioritize and meet deadlines.
  • Location : Central San Diego County-SAN DIEGO-SCRIPPS SYSTEMWIDE RESOURCE SERVICES

    Create a job alert for this search

    Patient Service Representative • San Diego, CA, US

    Related jobs
    Job Patient Services Representative

    Job Patient Services Representative

    Vista Community Clinic • Escondido, CA, US
    Full-time
    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we wo...Show more
    Last updated: 30+ days ago • Promoted
    NP / PA, Family Medicine - Lead Patient-Centered Care

    NP / PA, Family Medicine - Lead Patient-Centered Care

    TrueCare • San Marcos, CA, United States
    Full-time
    A reputable healthcare provider in San Marcos, California, is seeking a dedicated Primary Care Provider committed to compassionate healthcare. The role involves covering patients in a network focuse...Show more
    Last updated: 6 days ago • Promoted
    Validation Engineer - 1

    Validation Engineer - 1

    Tijuana, Baja California • La Joya, Baja California, Mexico
    Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kid...Show more
    Last updated: 20 days ago • Promoted
    Patient Service Rep - SRS Float Pool - Day Shift - PRN

    Patient Service Rep - SRS Float Pool - Day Shift - PRN

    Sharp HealthCare • San Diego, CA, US
    Full-time
    Patient Service Representative.Hours : Shift Start Time : 8 AM, Shift End Time : 5 PM, AWS Hours Requirement : 8 / 40 - 8 Hour Shift, Additional Shift Information : Weekend Requirements : As Needed, On-Cal...Show more
    Last updated: 20 days ago • Promoted
    Patient Service Representative

    Patient Service Representative

    Family Health Centers of San Diego • San Diego, CA, United States
    Full-time
    Impact Lives, Impact Community.Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care o...Show more
    Last updated: 30+ days ago • Promoted
    Patient Account Representative - Hospital A / R - Commercial & Government

    Patient Account Representative - Hospital A / R - Commercial & Government

    Guidehouse • San Marcos, CA, United States
    Full-time
    Patient Account Representative.Insurance Patient Account Representative - Hospital A / R Emphasis.Representatives are responsible for taking in-coming and making out-going calls to patients and insur...Show more
    Last updated: 15 days ago • Promoted
    Program Manager (Área Rosarito)

    Program Manager (Área Rosarito)

    Mam de la Frontera, S.A. de C.V. • Rosarito, Baja California, Mexico
    Responsibilities include : management of schedules, design oversight, cost / benefit analysis, with involvement in development, test, certification, customer service, quality, reliability, and entry-i...Show more
    Last updated: 8 days ago • Promoted
    Enfermera / o en Playas de Rosarito

    Enfermera / o en Playas de Rosarito

    Cronoshare.com.mx • Playas de Rosarito (Baja California), mx
    Cronoshare es una plataforma online para profesionales que quieren encontrar nuevos clientes.Buscamos Enfermera / o en Playas de Rosarito y alrededores. Pertenecer a la red de profesionales de Cronosh...Show more
    Last updated: 30+ days ago • Promoted
    Hybrid SRE : Cloud-Native Reliability & DevSecOps Lead

    Hybrid SRE : Cloud-Native Reliability & DevSecOps Lead

    AgileEngine • Rosarito, Baja California, Mexico
    A technology company is seeking a Site Reliability Engineer to design and manage AWS infrastructure, optimize CI / CD workflows, and drive automation. The ideal candidate should have 8-10 years of exp...Show more
    Last updated: 20 hours ago • Promoted • New!
    Veterinary Client Service Representative

    Veterinary Client Service Representative

    Dentistry and Oral Surgery for Animals San Marcos • San Marcos, CA, US
    Full-time
    Provide general office support for the veterinary practice.Representative (CSR) is responsible for a variety of clerical tasks including greeting. Strong customer service skills are crucial.CSR is t...Show more
    Last updated: 9 days ago
    Patient Services Representative (Part-Time)

    Patient Services Representative (Part-Time)

    Aurora San Diego • San Diego, CA, US
    Part-time
    Quick Apply
    As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease wi...Show more
    Last updated: 28 days ago
    Patient Access Representative III - 137346

    Patient Access Representative III - 137346

    UC San Diego Health • San Diego, CA, United States
    Full-time
    UCSD Layoff from Career Appointment.Apply by 11 / 3 / 25 for consideration with preference for rehire.All layoff applicants should contact their Employment Advisor. Eligible Special Selection clients sh...Show more
    Last updated: 28 days ago • Promoted
    Patient Service Representative - Family Practice - Del Mar

    Patient Service Representative - Family Practice - Del Mar

    California Staffing • San Diego, CA, US
    Full-time
    Patient Service Representative - Family Practice - Del Mar.This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule located at our Scripps Clinic in Del Mar...Show more
    Last updated: 5 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Poway, CA, USA
    Full-time
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
    Last updated: 22 days ago • Promoted
    Patient Safety Representative-Float Pool

    Patient Safety Representative-Float Pool

    Palomar Health Rehabilitation Institute • Escondido, CA, US
    Full-time
    Under the direction and supervision of a licensed nurse, provides close observation of patients and assists in the provision of a safe and clean environment. Responsible for providing close and / or c...Show more
    Last updated: 10 days ago • Promoted
    Service Representative-Ambulatory Services (San Diego County)

    Service Representative-Ambulatory Services (San Diego County)

    Kaiser Permanente • San Diego, CA, US
    Full-time
    Service Representative-Ambulatory Services (San Diego County).Acts as first point of contact for Kaiser Permanente members / patients and assists members / patients through registration process under m...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist (PT)

    Physical Therapist (PT)

    LifePoint Health • Escondido, CA, USA
    Full-time
    Physical Therapist (PT) at LifePoint Health summary : .As a Physical Therapist at Palomar Rehabilitation Institute, you will assess and treat patients requiring rehabilitation while collaborating wit...Show more
    Last updated: 30+ days ago • Promoted
    Patient Safety Representative-Float Pool

    Patient Safety Representative-Float Pool

    Palomar Health • Escondido, CA, United States
    Full-time
    Internal Closing Date : 11 / 13 / 2025.Internal candidates must apply by midnight on the Closing Date in order to have bidding rights. Under the direction and supervision of a licensed nurse, provides cl...Show more
    Last updated: 9 days ago • Promoted