Operations Manager

Operations Manager

At TA Services, we don't just move freight we move business forward. Since 1986, we've been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn't an afterthought it's a competitive advantage. We're intentional about building a workplace where you're supported, challenged, and equipped to grow. From day one, you'll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there's no limit to what we can achieve. If you're driven, collaborative, and ready to win, you'll fit right in.

Here's what drives us :

People First We lead with care, connection, and respect. Service Our customers, carrier partners, and team members deserve nothing less than excellence. Safety Built into every move we make. Results High standards. Real outcomes. Innovation We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let's take a closer look at the role.

TA Services is seeking an energetic, safety-conscious, and detail-oriented Operations Manager to oversee warehouse operations and logistics. Reporting to the Operations Leader, this role acts as a key customer contact and manages daily execution of safety, delivery, staffing, and inventory accuracy. The ideal candidate will be a collaborative leader, capable of enforcing policies, mentoring teams, and ensuring optimal material flow and delivery execution.

Key Responsibilities

• Lead warehouse operations including material flow, staffing, on-time delivery, and customer satisfaction across multiple shifts.
• Conduct employee performance reviews, manage attendance, support staffing needs, and handle employee relations in partnership with HR.
• Ensure adherence to PPE standards, safety protocols, ISO 9001 : 2000 quality systems, and internal compliance procedures.
• Serve as the primary customer liaison; ensure accurate receiving, order setup, and timely resolution of inventory or delivery issues.
• Develop and drive continuous improvement initiatives and contribute to the Annual Operating Plan (AOP) to meet business and performance goals.

Work Environment

Qualifications

Personality Traits

Additional Information