Talent.com
Strategic Account Representative
Strategic Account RepresentativeHinton Transportation Investments • Dallas, TX, US
Strategic Account Representative

Strategic Account Representative

Hinton Transportation Investments • Dallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Strategic Account Representative

Position at New Life Transport Parts Center

The Strategic Account Representative is responsible for supporting the Strategic Accounts Sales Team by maintaining and optimizing value for their assigned strategic customer accounts. This role is responsible for ensuring an excellent customer experience and year-over-year growth. Key competencies of the role are robust communication skills, product knowledge, customer service expertise, and account and relationship management.

Starting at $65,000 annually, highly negotiable based on experience. Performance-based commission structure.

Responsibilities and Duties

Account Management

  • Responsible for supporting, sustaining and growing existing strategic customer accounts.
  • Develop new customer relationships and accounts, and develop a business plan to sustain year-over-year growth.
  • Participate in and / or lead internal and customer projects (ex. onboarding new customer).
  • Maximize sales within assigned customer locations and ensure sales goals are met.
  • Identify opportunities of customer's future needs to drive sales.
  • Serve as a back-up for other Strategic Account Sales team members as needed.

Customer Service

  • Strive to meet all customer demands, requests, and inquiries efficiently and effectively, collaborating with other teams as necessary.
  • Maintain consistent and clear communication with customers both in-person and electronically (phone and email).
  • Advise customers and answer questions about products, product features, prices, and availability.
  • Resolve problems for customers and internal teams by troubleshooting, then researching and implementing solutions. Escalate unresolved problems to management.
  • Order Management

  • Responsible for managing backorders, regional service level expectations and customer key performance indicators (KPIs).
  • Process orders placed by phone or email in a timely and accurate manner within the company's enterprise resource planning (ERP) system.
  • Verify order details such as product availability, pricing, customer information and shipping details to prevent errors.
  • Acknowledge, enter, and send confirmations for customer orders for shipping and local deliveries.
  • Coordinate product deliveries to customers with warehouse personnel daily.
  • Schedule, coordinate and follow-up on shipments to guarantee timely and accurate deliveries.
  • Identify and resolve issues regarding orders and shipments.
  • Collaborate with the Sales Operations Coordinator on orders and delegate order management to them as needed.
  • Inventory Planning Support

  • Responsible for integrated parts labels, physical inventory, parts room organization and parts management.
  • Assist in the inventory planning function by providing accurate and timely input on sales trends.
  • Provide input to Operations for inventory planning of the location ensuring availability of product while assisting to realize supply efficiencies.
  • Identify where sales trends caused demand change and explore reasoning to implement corrective action or other adjustments to account for the trend.
  • Monitor inventory levels, warehouse stock and product flows.
  • Ensure data accuracy and integrity within ERP system.
  • Market and Product Expertise

  • Grow technical knowledge of parts essential to the heavy-duty vehicle aftermarket to answer customer questions, suggest options and support achieving sales.
  • Suggest sale of related parts when identical replacements are not available.
  • Effectively communicate features, benefits, and warranty policy information to customers.
  • Use catalogs and parts manuals to identify and sell heavy-duty truck and trailer parts.
  • Keep Sales and Operations aware of changes in the market, customers, and potential opportunities.
  • Skills and Qualifications

  • Bachelor's Degree in sales, business or a related field OR 3-5 years of experience in sales is required.
  • Experience in heavy-duty transportation industry preferred.
  • Proven ability to make sales and maintain customer accounts.
  • Intermediate understanding and use of Microsoft Office Suite products.
  • Experience using an ERP system is preferred.
  • Ability to type 50+ words per minute.
  • Shown professionalism through clear and concise communication (written and verbal) with internal teams, external customers and key stakeholders.
  • Strong active listening and strategic influencing skills.
  • Demonstrated ability to build strong relationships with all levels of internal and external personnel.
  • Ability to stay adaptable to changing environments and tasks.
  • Ability to self-motivate and work with minimal oversight.
  • Ability to manage priorities and meet multiple deadlines simultaneously.
  • Critical thinking skills and solution-oriented mindset.
  • Strong data entry skills (alphanumeric) required.
  • Team-oriented mindset and strong work ethic.
  • Physical Requirements

  • Must be able to lift / carry 50 lbs. infrequently.
  • Location varies between, in-office, remote office and on the road / traveling.
  • Travel required : 50% minimum on the road or multi-state. Weekends possible.
  • Benefits / Insurance

  • Affordable Medical, Dental, and Vision Insurance
  • 401(k) + Company Match!
  • Life Insurance / Accidental Death / Long Term Disability Company Paid
  • Supplemental Life Insurance
  • PTO after 30 days
  • Paid Holidays after 30 days
  • Parental Leave after 6 months
  • Employee Assistance Program (EAP)
  • Kudos Rewards & Recognition
  • Employees are eligible for benefits the 1st of the month following 60 days

    Why work for HTI?

    New Life is a division of Hinton Transportation Investments Inc. (HTI). HTI is an industry leader in heavy duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. Hinton prides itself on internal upward mobility; there are many opportunities for advancement!

    Hinton Transportation Investments is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, sex, gender, sexual orientation, age, national origin, religion, disability, veteran or military discharge status, marital status, ancestry, or any other legally protected category.

    Create a job alert for this search

    Strategic Account Representative • Dallas, TX, US

    Related jobs
    Neuropsych Account Specialist - Dallas S TX

    Neuropsych Account Specialist - Dallas S TX

    Neurocrine Biosciences • Dallas, TX, US
    Full-time
    Neurocrine Biosciences Sales Representative.At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values.We are dedicated...Show more
    Last updated: 8 days ago • Promoted
    Strategic Account Manager (Dallas, TX)

    Strategic Account Manager (Dallas, TX)

    AE Perkins • Dallas, TX, US
    Remote
    Full-time
    Quick Apply
    NOTE : The pay rate for this position is $65,000.The Strategic Account Manager (SAM) is a key leader responsible for providing the highest level of service to our most valued clients.As trusted advi...Show more
    Last updated: 30+ days ago
    Business Development Representative – Account Specialist

    Business Development Representative – Account Specialist

    Ethos Risk Services • Dallas, TX, USA
    Full-time
    Quick Apply
    Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients.We are ...Show more
    Last updated: 2 days ago
    Commercial Lines Account Manager (Dallas)

    Commercial Lines Account Manager (Dallas)

    RHSB Insurance • Dallas, TX, United States
    Full-time
    Founded in 1945, RHSBs goal is to put our clients needs first.We are a close-knit team dedicated to building long-lasting relationships with our customers and colleagues. We foster an environment th...Show more
    Last updated: 9 hours ago • Promoted • New!
    Account Manager Pediatric Endocrinology (Remote In Territory)

    Account Manager Pediatric Endocrinology (Remote In Territory)

    Tolmar • Dallas, TX, United States
    Remote
    Full-time
    Candidates must reside in the Dallas, TX area •.Under limited supervision, the Account Manager- PE is responsible for achieving sales objectives in assigned territory through the development, mainte...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    The Remedy Group • Plano, TX, US
    Full-time
    Regional Nutrition Account Manager – Texas Region.Are you passionate about nutrition support and patient care? Do you thrive in a relationship-driven sales role where you can make a real difference...Show more
    Last updated: 4 days ago • Promoted
    Strategic Account Manager

    Strategic Account Manager

    Dallas Staffing • Dallas, TX, US
    Full-time
    As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross / up ...Show more
    Last updated: 29 days ago • Promoted
    Patient Account Representative

    Patient Account Representative

    Conifer Revenue Cycle Solutions • Frisco, TX, United States
    Full-time
    The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.This candidate should have a solid understanding of the Revenue Cycle as it rel...Show more
    Last updated: 30+ days ago • Promoted
    Account Director - Remote

    Account Director - Remote

    INDI Staffing Services • Plano, TX, United States
    Remote
    Full-time
    At INDI, we're passionate about empowering individuals and businesses worldwide.Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovati...Show more
    Last updated: 9 hours ago • Promoted • New!
    Senior Vice President, Account Management (Dallas)

    Senior Vice President, Account Management (Dallas)

    Confidential • Dallas, TX, United States
    Full-time
    Senior Vice President, Account Management.Progressive pharmaceutical advertising agency.The Company is seeking an SVP, Group Account Director with a strong background in pharmaceutical agency exper...Show more
    Last updated: 7 hours ago • Promoted • New!
    Account Sales Representative

    Account Sales Representative

    HighLine Supplies Inc • Garland, TX, US
    Full-time
    Quick Apply
    HighLine Supplies is looking for a sales representative to join our team in our DFW office.This person will actively seek out and engage prospective customers to sell our product and / or services.Th...Show more
    Last updated: 30+ days ago
    Principal Account Engineer

    Principal Account Engineer

    Munich RE • Dallas, TX, United States
    Full-time
    Atlanta, United States; Chicago, United States; Dallas, United States;.Use your experience in the power generation industry or heavy manufacturing to become an integral member of HSB's heavy indust...Show more
    Last updated: 30+ days ago • Promoted
    Metabolic Account Specialist

    Metabolic Account Specialist

    Syneos Health / inVentiv Health Commercial LLC • Dallas, TX, United States
    Full-time
    You have what it takes : a competitive drive coupled with exceptional sales ability.The Metabolic Account Specialist position requires a seasoned biopharmaceutical sales professional who can effecti...Show more
    Last updated: 27 days ago • Promoted
    Patient Account Representative - Remote

    Patient Account Representative - Remote

    Conifer Revenue Cycle Union • Frisco, TX, United States
    Remote
    Full-time
    The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.This candidate should have a solid understanding of the Revenue Cycle as it rel...Show more
    Last updated: 13 days ago • Promoted
    Commercial Account Manager - Southwest (Dallas, TX)

    Commercial Account Manager - Southwest (Dallas, TX)

    Milliken & Company • Dallas, TX, United States
    Full-time
    Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creat...Show more
    Last updated: 30+ days ago • Promoted
    Account Sales Representative

    Account Sales Representative

    TradeJobsWorkforce • 75074 Plano, TX, US
    Full-time
    Account Sales Representative Job Duties : Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments; making initial presenta...Show more
    Last updated: 30+ days ago • Promoted
    Patient Accounts Resolution Representative

    Patient Accounts Resolution Representative

    UnitedHealth Group • Dallas, TX, United States
    Full-time
    This position is National Remote.You'll enjoy the flexibility to telecommute • from anywhere within the U.Optum is a global organization that delivers care, aided by technology to help millions of p...Show more
    Last updated: 12 hours ago • Promoted • New!
    Regional Account Executive

    Regional Account Executive

    AMAROK • Dallas, TX, US
    Full-time
    AMAROK is the Nation's leader in the Perimeter security industry providing asset protection to over 8,000 properties nationwide. Market leaders in multiple commercial industries rely on our multi-la...Show more
    Last updated: 25 days ago • Promoted