Call center • dallas tx
Product Manager / Product Owner Customer Success & Call Center.Rootshell Enterprise Technologies Inc.IT Consulting services in the US.We are actively seeking Product Manager / Product Owner Custo... Show more
We have an opening for on call.Food Glorious Food - 8303 Elmbrook Drive, Dallas, TX 75247.Note: online applications accepted only.On call; Monday through Sunday, hours may vary.Two years of previou... Show more
We're an appointment-setting call center looking for part time outbound call center professionals who enjoy connecting with customers and setting quality appointments.We believe great people build ... Show more
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Talent Acquisition Partner, Contact Center Recruiting.Location: Dallas/Fort Worth, TX (Onsite).Serenity Healthcare is one of the fastest-growing healthcare organizations in the country, operating m... Show more
Call Center Representative (Remote).Are you looking for a career with a family oriented, innovative, fast paced environment that offers growth opportunities? Hawaii’s leading benefit and risk... Show more
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Ready to Spark Your Passion? Join Child Development Schools!.Since 1988, Child Development Schools has been lighting up the lives of over 30,000 kiddos across 11 states! Headquartered in Austin, TX... Show more
Are you a motivated, personable sales professional who enjoys connecting with people and helping them find the support they need? If so, we are looking for you! Our firm is hiring a Call Center Rep... Show more
Job Purpose: Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at Windows Acquisition Holdings Inc.The role requires 35+ years of e... Show more
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as ... Show more
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Talent Acquisition Partner, Contact Center Recruiting.Dallas/Fort Worth, TX (Onsite).Serenity Healthcare is one of the fastest-growing healthcare organizations in the country, operating more than 4... Show more
Job Description: Call Centre Associate.As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ourselves on connecting top-tier brands with their next lo... Show more
Experienced Call Center Trainer.MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple... Show more
TeleSolv Consulting has immediate opportunities to work with the Federal Government as an.Outreach Analyst/Call Center Rep.We are seeking dedicated and motivated Customer Service Representatives to... Show more
Title: Call Center Services Representative 3.Type: 12 Months contract (Hybrid).At Client, we have incredible opportunities to work on revolutionary systems that impact people's lives around the wor... Show more
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca... Show more
The average salary range is between $ 29,250 and $ 42,084 year , with the average salary hovering around $ 31,577 year .
The average salary range is between $ 27,300 and $ 44,449 year , with the average salary hovering around $ 31,200 year .
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Product Manager / Product Owner Customer Success & Call Center for one of our clients.
Location: Dallas, TX - Hybrid
Job description
Own the post-sales product strategy
Define and drive the product vision, roadmap, and priorities for Customer Success, Contact Center, Case Management, and Service Operations platforms.
Partner with business stakeholders
Collaborate with Customer Success, Customer Support, Operations, Sales, and IT leadership to understand business objectives and translate them into product initiatives.
Manage product backlog and prioritization
Develop, maintain, and prioritize product backlogs, user stories, and enhancement requests based on business value, customer impact, and strategic goals.
Optimize customer service processes
Analyze and improve customer support workflows, including case management, issue resolution, escalation management, self-service, and omnichannel support.
Lead call center transformation initiatives
Drive improvements in call center operations, agent productivity, customer experience, workforce management, and service-level performance.
