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Call center Jobs in Dallas, TX

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Call center • dallas tx

Last updated: 1 hour ago
  • Promoted
Call Center Specialist

Call Center Specialist

The Intersect GroupIrving, TX, US
Full-time
The Intersect Group is seeking an experience Customer Support agent for our direct healthcare client, where you will join an award-winning team. The Call Center Specialist is the primary point of cu...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Supervisor

Call Center Supervisor

Serenity HealthcareIrving, TX, US
Full-time
Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Cente...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Call Center Loan Officer

Call Center Loan Officer

National Mortgage StaffingDallas, TX, United States
Full-time
Internal Call Center Loan Officer - Multiple Locations (TX, FL, NJ).Our client is seeking experienced and entry-level.Internal Call Center Loan Officers. These roles offer the stability of a nationa...Show moreLast updated: 1 hour ago
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Remote Call Center Agent

Remote Call Center Agent

Oxford SolutionsDallas, TX, US
Remote
Full-time +1
Remote part-time and full-time hour positions available for a Call Center Agent.In this role, you will focus on responding to a queue of customer service tickets. This is a customer service position...Show moreLast updated: 5 days ago
Call Center Representative

Call Center Representative

Tribeca Outsourcing IncDallas, Texas, United States, 75201
Full-time
Join the Team at Tribeca Outsourcing as a Call Center Representative!.Are you a people person with excellent communication skills? Do you thrive in a fast-paced environment where every call is an o...Show moreLast updated: 5 days ago
  • Promoted
Call Center Agent

Call Center Agent

Valor VIPDallas, TX, US
Full-time +1
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

AscensusDallas, TX
Remote
Full-time
Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

Lap of LoveDallas, TX, US
Remote
Full-time
Quick Apply
Join Lap of Love as a Call Center Representative and Love What You Do!.Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator,...Show moreLast updated: 3 days ago
Call Center Representative

Call Center Representative

Hustle Notice BizDallas, TX, US
Full-time
Quick Apply
As a Call Center Representative, you will play a pivotal role in delivering exceptional customer service and ensuring that our clients have the best possible experience. You will engage with custome...Show moreLast updated: 30+ days ago
Call Center Agent

Call Center Agent

Seronda NetworkDallas, TX, US
Full-time
Seronda Network is a dynamic and forward-thinking organization dedicated to connecting businesses with the tools they need to thrive in a rapidly changing digital world. Our innovative solutions and...Show moreLast updated: 13 days ago
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Call Center Representative

Call Center Representative

MCIDallas, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Agent (Colombia)

Call Center Agent (Colombia)

24 Hours GroupDallas, TX, US
Full-time
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 5 days ago
  • Promoted
Remote Call Center Agent

Remote Call Center Agent

JerryDallas, TX, US
Remote
Part-time
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and high maintenance assets.We a...Show moreLast updated: 4 days ago
Call Center Representative

Call Center Representative

Valor Intelligent ProcessingDallas, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

MCI, LCDallas, TX, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative (FULL-TIME)

Call Center Representative (FULL-TIME)

Dallas StaffingDallas, TX, US
Full-time
Customer Service Representative.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and pub...Show moreLast updated: 5 days ago
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Call Center Jobs

Call Center Jobs

TradeJobsWorkforce75391 Dallas, TX, US
Full-time +1
Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Agent

Call Center Agent

Behavioral Health GroupDallas, TX, US
Full-time
The key responsibilities of the Call Center agent include but not limited to : .Prompt and regular attendance at an assigned work location. Achieves desired results in : Calls Answered, Calls Converted...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative

Call Center Representative

MillimanDallas, TX, US
Full-time
The Call Center Representative will handle day-to-day activities of the support team as well as other assigned duties.Hours are 8 : 00 am to 5 : 00 pm during training, and 10 : 30 am to 7 : 00 pm after tra...Show moreLast updated: 30+ days ago
People also ask
Call Center Specialist

Call Center Specialist

The Intersect GroupIrving, TX, US
30+ days ago
Job type
  • Full-time
Job description

Call Center Specialist

Summary : The Intersect Group is seeking an experience Customer Support agent for our direct healthcare client, where you will join an award-winning team. The Call Center Specialist is the primary point of customer-facing contact to receive and respond to general telephone / email / live chat inquiries from all stakeholders regarding the 340B Drug Pricing Program products and services. The individual must be a self-learner that has a firm understanding and commitment to providing exceptional customer service to both internal and external customers.

Responsibilities :

  • Provide issue resolution around compliance and federal regulated policies on the 340B Drug Pricing Program.
  • Provide accurate product and service information for customers by researching multiple databases for resolution, and demonstrating attention to detail.
  • Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
  • Log and document all calls / emails / voicemail and live chat data in CRM application (Salesforce).
  • Other Responsibilities may include but are not limited to supporting both incoming calls as normally received, but supporting out-going calls associated with a specific campaign or customer facing activity.
  • Constantly meet established productivity, and quality standards
  • Process "after-call" work including callbacks, and routing of calls for more complex inquiries.
  • Communicate and coordinate with internal staff, business / government partners, healthcare entities and other stakeholders, and resolve issues in a timely manner.
  • Accuracy and Quality will be measured on an individual and team basis. Each Specialist is expected to meet and maintain the Quality Assurance (QA) threshold goal that will be established annually.

Requirements :

  • Two years or more of inbound call center customer service experience.
  • Knowledge of healthcare products / service, including the 340B Program, and pharmacy background preferred but not required
  • Post-secondary education preferred
  • Ability to communicate effectively to groups both verbally and written
  • Strong ability to retain information and instructions, including the ability to apply the information and instructions to new tasks that may be assigned