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Customer success manager Jobs in Dallas, TX

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Customer success manager • dallas tx

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Customer Success Manager

ALTAMETRICSDallas, TX, United States
Full-time

As a Customer Success Manager at Altamertics, you will be responsible for fostering strong relationships with our clients and ensuring their success and satisfaction with our enterprise SaaS soluti... Show more

3PL Customer Success Manager

FlexportDallas, TX, United States
Full-time

At Flexport, we believe global trade can move the human race forward.That's why it's our mission to make global commerce so easy there will be more of it.We're shaping the future of a $10T industry... Show more

Customer Success Manager

IslandDallas, TX, United States
Full-time

Island is the ideal environment for enterprise work security is everywhere without ever getting in the way.The Island Enterprise Platform unifies AI enablement, network access, data protection, id... Show more

Customer Success Manager

Kastle SystemsDallas, TX, United States
Full-time

Kastle Systems Sales Consultant.Join the leader in providing smarter solutions for a safer world.The property technology space is growing rapidly, and Kastle Systems is leading the way.Kastle Syste... Show more

Credentialing Customer Success Manager

Calpion/Plutus HealthDallas, TX, United States
Full-time

Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc.We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organi... Show more

Customer Success Manager IV

EquinixDallas, TX, United States
Full-time

An exciting opportunity to join our Customer Success Team.You will be providing best in class support through ensuring customer loyalty of global customers through self-directed engagement with exe... Show more

Glide Customer Success Manager

McKessonIrving, TX, United States
$84,700.00 yearly
Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl... Show more

Mid-Market Customer Success Manager

HarveyDallas, TX, United States
Full-time

At Harvey, we're transforming how legal and professional services operate.By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical kno... Show more

Customer Success Lead

NotableDallas, TX, United States
Full-time

Customer Success Lead (CSL) for Strategic Accounts.Notable is the leading healthcare AI platform for transforming workforce productivity.Health systems, hospitals, and payers use Notable to improve... Show more

Senior Customer Success Manager

GXODallas, TX, United States
Full-time

Senior Customer Success Manager.At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.You know that a positive work env... Show more

Associate Customer Success Manager

Applied SystemsDallas, TX, United States
$60,000.00 yearly
Full-time

Associate Customer Success Manager.Transforming the insurance industry is ambitious, we know.That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new ... Show more

Customer Success Manager Tableau

SalesforceDallas, TX, United States
Full-time

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn't a buzzword it's a way of life.The world of work as we know it is changing and we're looki... Show more

Senior Manager, Customer Success (R5273)

Shield AIDallas, TX, United States
Full-time +1

Senior Manager, Customer Success.Shield AI is seeking a Senior Manager, Customer Success to establish, lead, and scale the Aircraft Division Customer Success function supporting V-BAT and X-BAT cus... Show more

Technical Customer Success Manager

Armis SecurityDallas, TX, United States
Full-time

Technical Customer Success Manager.Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization's cyber risk exposure in real time.In a ra... Show more

Customer Service (Success) Manager

MW Logistcs, LLCDallas, TX, United States
Full-time

MW Logistics, LLC is a privately held, asset light third-party logistics provider offering customized solutions to meet our customer's shipping needs.We proudly support Fortune 50 clients across No... Show more

Senior Customer Success Manager

PowerSchoolDallas, TX, United States
$69,700.00 yearly
Full-time

PowerSchool Customer Success Role.At PowerSchool, we power education for students around the world.As the global leader in cloud-based K-12 software, we support the full education ecosystemfrom the... Show more

Customer Success Manager

CyberbitDallas, Texas, United States
$22.00–$30.00 hourly
Full-time
Quick Apply

Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally.Sounds intriguing? T... Show more

Customer Success Manager, Senior

VehloDallas, TX, United States
Full-time

Senior Customer Success Manager.We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.Across every part of the auto repair industry, Vehlo is... Show more

Sr. Customer Success Manager - CCaaS

SprinklrDallas, TX, United States
Full-time

Senior Customer Success Manager.Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational Excellence, Profitable Growth and Team & Culture.Sprinklr's Custome... Show more

Customer Success Manager - Airline Operations

CAEIrving, TX, United States
Full-time

Customer Success Manager - Airline Operations.Flightscape, a CAE company, delivers innovative flight operations and optimization software that helps airlines improve efficiency, safety, and profita... Show more

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Customer Success Manager

Customer Success Manager

ALTAMETRICSDallas, TX, United States
29 days ago
Job type
  • Full-time
Job description

Customer Success Manager

As a Customer Success Manager at Altamertics, you will be responsible for fostering strong relationships with our clients and ensuring their success and satisfaction with our enterprise SaaS solutions.

You will serve as the primary point of contact for customers, guiding them through onboarding, troubleshooting, and continuous product adoption. The ideal candidate will be proactive, empathetic, and passionate about delivering exceptional customer service.

By understanding client needs, you will collaborate closely with internal teams to optimize solutions, drive customer retention, and maintain high satisfaction levels. This role offers a dynamic opportunity to contribute to client success while growing within a fast-paced, collaborative environment.

Key responsibilities include:

  • Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and long-term retention.
  • Prospect new leads through outbound outreach (email, phone, LinkedIn, events)
  • Conduct product demos (in-person or remote)
  • Handle objections and move deals through the sales cycle
  • Support marketing campaigns through follow-up and pipeline engagement
  • Attend U.S.-based trade shows and in-person client meetings as needed
  • Maintain accurate records, reports on accounts and sales activities
  • Collaborate with marketing and sales leadership to improve conversion strategies
  • Meet or exceed sales targets and KPIs
  • Apply restaurant problem-solving experience to connect with customers and add value to their operations.
  • Translate customer needs into actionable feedback for internal development and product enhancement.

Requirements include:

  • 3+ years in Customer Success, Account Management, or Product Management (restaurant or hospitality experience strongly preferred).
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to manage multiple accounts/projects and prioritize effectively.
  • Experience introducing and managing adoption of new products with existing customers.
  • Willingness to travel up to 50%.
  • Positive attitude, growth mindset, and strong problem-solving abilities.

Disclaimer: Altametrics is an Equal Opportunity Employer and participates in the Verify First program to confirm employment eligibility of all newly hired employees.