Mortgage Account Manager

Mortgage Account Manager

Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing. Our core valuesThrive Together, Act Like an Owner, and Exceed Expectationscultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending.

Job Summary :

We're Lendz a modern mortgage lender with a mission to deliver exceptional white glove service in the non-QM space. We're looking for a sharp, proactive, and customer-obsessed Account Manager to join our high-performing remote team. As the face of Lendz to brokers and internal teams alike, you'll ensure loans move quickly, questions get answered professionally, and every stakeholder feels supported. If you're a proactive communicator with a service-first mindset who thrives on follow-through, clarity, and constant learning, we want to meet you. Apply today and help us deliver mortgage lending the way it should be : smart, seamless, and broker-centric.

This is a fully remote role. Occasional travel to our Fort Lauderdale, Florida headquarters may be needed for training.

What You'll Do :

Own the Broker Experience :

• Deliver white glove service from submission through close.
• Keep brokers in the loop with timely, clear, and professional updates.
• Build trust by responding accurately and taking initiative to resolve issues.

Be the Link That Moves Loans Forward :

Communicate Proactively and Professionally :

Stay Curious & Grow :

What We're Looking For :

You'll Thrive at Lendz If You Are :

Perks of Working at Lendz :