Tier 1 Technician - Comfort Consultant

Horne Heating and Air Conditioning has been servicing Charlotte and its surrounding areas since 1983! We attribute our years of success to our focus on delivering honest, reliable, and innovative solutions to our community. We use our extensive experience to help customers enjoy dependable comfort all year.

Mission Statement

Our goal as a family owned and operated company is to provide a conscientious and motivated staff who consistently deliver quality, value, and comfort with 100% satisfaction. Your Comfort is Our Business.

Currently, we have an immediate opening for a Tier 1 Technician - Comfort Consultant who will advocate for the customer. You will receive qualified company-provided appointments and industry-leading paid training. If you are ambitious and dedicated, you can build a rewarding career helping your community because 'your comfort is our business.' Our Comfort Consultant will be responsible for building rapport with customers and presenting options, ensuring that customer expectations are met, and payment has been secured.

What We Offer :

• Medical, dental, vision and life insurance
• 2 weeks accrued paid time off
• Paid holidays and your birthday
• Take-home company vehicle and iPad
• 401k with 3% full match and partial match on 4-5%
• Year-round work schedule
• Professional development, including reimbursement for certifications
• Annual end of year party
• Quarterly team building events
• Company provided water bottles and uniforms / laundry service
• Quarterly incentives for achieved goals
• Relocation assistance available

Work Hours : Mobile work schedule with a rotating on-call week

Pay Scale : 100% unlimited commission-based pay, on average, can earn $125k - $250k per year

Why Work with Us?

• Strong Team Culture - We thrive in a supportive environment where your growth and well-being are our top priorities. Enjoy a workplace that values collaboration and mutual respect, ensuring you feel right at home.
• Top-Notch Leadership - We are dedicated to offering leaders who prioritize employee development. They are knowledgeable, team-focused, and conduct regular check-ins.
• Additional Earning Potential - We offer competitive pay and nearly every position has the opportunity for additional spiffs / commissions. We provide stability with a year-round work schedule.
• Company Events and Trips - We value our team and celebrate our successes with quarterly team building events, annual end of year party, and previous trips include Vegas, Dominican Republic, Bahamas, and Mexico!

Core Values We Live and Operate By

H onesty

O pportunity

R ecognition

N eighborly

E mpowerment

Required Qualifications :

• Magnetic personality
• Valid driver's license and insurable driving record
• High school diploma or GED
• Good computer skills
• Excellent communication skills, both verbal and written
• Strong interpersonal skills
• Well-organized and ability to work independently
• 2 years of in-home sales experience
• Excellent verbal, written, and communication skills in English

Preferred Qualifications :

• Service Titan software experience
• Residential HVAC service experience
• Excellent verbal, written, and communication skills in English and Spanish
• Please provide a cover letter explaining what you have to excel in this career