Position Summary
This position will be responsible for the daily processes and activities as it relates to PMO. This position shall focus on day-to-day project activities. Additionally, the monitoring and reviewing field / service tickets and assuring all factors and associated activities are accounted for so GDS can bill correctly and fully for all services due from customers.
Essential Duties and Responsibilities
- Assist in planning, coordinating, and executing projects under the guidance of the lead project manager.
- Help monitor project timelines, budgets, and deliverables to ensure projects remain on track.
- Conduct research, data analysis, and prepare reports on project progress and performance metrics.
- Support the development and maintenance of the project documentation, including project plans, status reports, and risk logs.
- Coordinate and schedule meetings, take meeting notes, and track action items.
- Assist in identifying project issues and risks, escalating to project managers.
- Assist in billing / invoicing of services.
- Assist with ticket request and management.
- Will leverage some or all of GDS platforms.
- Stakeholder reporting
- Other duties as assigned by Manager
Minimum Qualification (Knowledge, Skills, and Abilities)
Experience with Microsoft Office Suite, requiredAnalytical / problem solving skills and communication skillsStrong interpersonal skills, positive attitude, and motivationGood follow through and follow-up skillsAbility to read, analyze, and interpret dataExperience with the billing process, preferredExperience in telecom environment, preferredAbility to effectively present information to team membersAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to maintain consistent and reliable attendanceAbility to work in a team environment as well as independentlyAll qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national group.