KTS Communications Asst - Kettering - Kettering Transportation Services - FT / Days

Communications Assistant

The Communications Assistant is a supportive role within the Communications Center whose responsibilities include answering incoming phone calls, inputting data entry for follow-up and quality assurance, and clerical tasks involving, but not limited to, maintaining the front-end accounts receivable records for Kettering Transportation Services.

Job Specific Duties :

• Demonstrates effective verbal and written communication skills.
• Enter calls for service into the Computer Aided Dispatch (CAD) system.
• Work in conjunction with the billing office to insure proper patient billing information.
• Assist with submitting PCS and BA forms.
• Confirms insurance coverage on appropriate portals for the insurance providers.
• Ensure daily, weekly, and monthly statistical reporting.
• General understanding of Zoll, preferred.
• Maintains strict confidentiality in accordance with HIPAA regulations, as well as sensitive company and employee information.

Job Requirements :