Job Title : Marketing Manager
Reports To : VP of Marketing / Director of Marketing
Department : Marketing – Food & Beverage
Employment Type : Salaried, Exempt
Location : Nashville, TN
About José Andrés Group
José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.
Position Summary
The Marketing Manager is a dynamic, creative, and results-driven leader responsible for brand awareness, guest engagement, and revenue growth across an F&B portfolio. You’ll own omni-channel campaigns, develop and execute experiential programming (on-property activations, collaborations, limited-time offerings), and cultivate high-touch partnerships— operating to luxury standards with VIP care, concierge relations, and premium brand alignment .
Key Responsibilities
Community, Partnerships & Influencers
- Build partnerships with luxury hotels / residences, concierges, private clubs, premium retail, cultural institutions, and destination marketers; create joint offers and hosted experiences.
- Grow and manage relationships with creators and locally influential partners; coordinate elevated hosting and collaborations.
Digital & Content
Manage social, email, and web for assigned outlets; maintain an editorial calendar emphasizing seasonal and programming-driven content.Track and optimize performance (engagement, CTR, conversion, list growth) while upholding luxury voice, visual standards, and brand guidelines.Produce / coordinate photo and video (agency and in-house); ensure timely asset delivery and rights management.Experiential Programming
Concept, calendar, and execute on-property programs : chef dinners, tasting series, guest bartenders, brand takeovers, holiday / LTO moments, arts & culture tie-ins.Build run-of-show, staffing plans, and guest journey maps; align with Operations, Culinary, Beverage, Events, and PR.Deliver premium guest touches (VIP amenities, bespoke menus, photo moments) consistent with luxury expectations.Post-mortem each program with KPIs (covers, sales mix, PR / social lift, new-to-file capture) and clear ROI insights.Events & Private Dining
Partner with Events / PDR on luxury packages (pairing menus, collector tastings, VIP add-ons); ensure collateral and messaging are on brand.Coordinate with PR / partners to maximize earned coverage and content.PR & Communications Support
Liaise with PR agency / partners : host media / influencers, craft briefs, and support on-site storytelling and asset needs.Planning, Budget & Reporting
Own annual / quarterly plans and budgets for each outlet; manage vendor SOWs, invoices, and accruals.Report weekly / monthly on campaign and programming performance; translate insights into next actions and tests.Internal Coordination & Standards
Serve as the connector between Marketing and Operations; maintain brand and luxury service standards across all touchpoints.Drive timely menu / collateral updates with Creative; ensure version control and distribution.Working Conditions & Physical Requirements
Hybrid office / on-property; frequent night / weekend support for programs and events.Ability to lift and transport light materials / equipment for activations and shoots.Compensation & Benefits
Competitive salary with performance bonus potentialComprehensive health & wellness benefitsRetirement savings program with matchingCompany-wide dining discountsEducation reimbursement; commuter benefits; global career growth opportunitiesRequired Qualifications
5+ years in marketing / communications; hospitality or restaurant required. Luxury hospitality, premium lifestyle, or fine-dining brand experience strongly preferred.Demonstrated success creating and executing experiential programming end-to-end with measurable business impact.Social-native storyteller with strong brand copy, community management, and content production coordination.Data-minded operator comfortable with dashboards, KPIs, and test-and-learn optimization.Excellent cross-functional communication and project management; thrives in fast-paced, on-property environments (nights / weekends for key programs).Bonus : Paid social (IG / FB), light design / video editing, CRM / loyalty experience, Spanish proficiency.Equal Opportunity Employer
José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.