Director, Gen AI Platform

Director, Gen AI Platform

United States - Illinois - Chicago

Technology

Full-Time Regular

11 / 21 / 2025

ID # R-99579

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the Team :

Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high‑quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

We are looking for a Director of Engineering to lead our Generative AI Platform team, a strategic, high‑visibility platform that is responsible for enabling AI‑powered experiences across the company. This leader will own the strategy, execution, and adoption of our GenAI platform ecosystem, including no‑code / low‑code tooling, SDKs, agent frameworks, governance, and enterprise‑wide integrations.

This role is critical for accelerating innovation, driving employee productivity, and powering the next generation of traveler and partner experiences through Generative AI. The ideal candidate is a hands‑on, platform‑mindful technologist who can balance rapid iteration with strong governance, and who can partner deeply across engineering, product, data, legal, and security.

In this role, you will :

Define the multi‑year strategy and roadmap for the GenAI Platform

Drive a unified, scalable, vendor‑agnostic architecture for LLM model access, prompt orchestration, knowledge retrieval, agent evaluations, agentic workflows, and enterprise integration

Partner with ML Platform, Data Platform, and Infra teams to ensure scale, efficiency, cost transparency, and operational excellence

Drive adoption through strong internal partnerships, enablement programs, documentation, templates, training, and best practices

Build a healthy ecosystem of reusable agents, tools, MCP servers, evaluation frameworks, and shared components used across the company

Enable measurable business outcomes in employee productivity, customer experience, and developer acceleration

Establish strategic partnerships with vendors and manage vendor contracts

Embed privacy, security, compliance, and Responsible AI controls into platform

Lead and grow a world‑class engineering team focused on platform excellence

Build a culture of innovation, quality, ownership, and speed

Minimum Qualifications :

10+ years in software engineering with 5+ years leading managers and multi‑team platform efforts (or equivalent), building cloud native, high scale ML / AI services and developer platforms

Proven track record driving cross‑org initiatives; expert in roadmap planning, dependency management, and stakeholder alignment with Product and TPM partners

Deep understanding of LLMs, vector stores, retrieval, prompt engineering, agent frameworks (LangGraph, LlamaIndex, Strands, etc.), orchestration, agent evaluation and RAG

Depth in one or more : distributed systems, low latency services, model serving / inference, cloud cost optimization (AWS preferred)

Track record recruiting and developing diverse engineering talent and building inclusive, high‑performance cultures

Exceptional communication and influence skills, translates technical strategy into measurable business impact at the executive level

Strong platform product thinking : you can turn ambiguous business needs into clear platform capabilities

Preferred Qualifications :

Experience operationalizing Responsible AI controls (safety policies, content filtering, human‑in‑the‑loop), privacy preserving data flows, and audited governance for model / feature access

Familiarity with GenAI evaluation (offline rubrics / LLM‑as‑judge, human feedback) and online A / B experimentation; experience with multi‑provider model routing and cost / perf tradeoffs

History partnering with Security, Legal / Privacy, and Risk to embed guardrails and auditability into platform workflows

The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability : IN, and others.

Expedia Group’s family of brands includes : Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com / jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

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