Overview
Were looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools.
What Youll Do
- Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues.
- Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems.
- Develop and maintain automation scripts using Python and Bash.
- Query and analyze data using SQL for troubleshooting and reporting.
- Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment.
- Create and update documentation for processes, troubleshooting, and system architecture.
Required Skills
3+ years in financial services or trading support roles (preferred)Bachelors degree in STEM or related field.Strong Python and Bash scripting experience.SQL proficiency for querying, reporting, and troubleshooting.Comfortable using Linux / Unix command line environments.Familiarity with version control systems (Git / GitHub).Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred)Strong communication skills and a service-oriented mindset.