Remote Customer Service SpecialistForgeFit • Lakeland, FL, US

Remote Customer Service Specialist

ForgeFit • Lakeland, FL, US

30+ days ago

Job type

Full-time

Remote

Quick Apply

Job description

Job Title :

Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.S.

Based) Employment Type :

Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide.

Our mission is to help our partners perform at their peak with reliable equipment and exceptional service.

We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do Respond to customer inquiries via phone, email, and chat with professionalism and care Help customers with orders, shipping questions, product details, and troubleshooting Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams Keep accurate records of customer interactions using CRM Proactively follow up on customer needs and ensure satisfaction Maintain up-to-date knowledge of ForgeFit’s product lines and service policies What We’re Looking For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving skills Ability to stay organized and manage multiple priorities Comfortable using CRM or support tools A positive attitude and genuine desire to help others Interest in fitness or familiarity with gym equipment is a plus What We Offer Competitive hourly pay based on experience Comprehensive benefits including health, dental, vision, 401k, and paid time off 100% remote work with a collaborative and supportive team Ongoing training and opportunities for career growth The chance to support a brand that makes a real impact in the fitness world Ready to help gyms get stronger with ForgeFit?

Apply now and let’s build something powerful together. Powered by JazzHR

Create a job alert for this search

Customer Service Specialist • Lakeland, FL, US

Related jobs

Customer Service Specialist

Wastequip • Lakeland, FL, US

Full-time

Wastequip is looking to hire a Customer Service Specialist either out of our Lakeland, FL, Beeville, TX, or Galt, CA location. The Customer Service Specialist interacts with customers and ensures th...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative - Remote - 50k-60k / Year

Spade Recruiting USA • Kathleen, Florida

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more

Last updated: 30+ days ago • Promoted

Remote Consumer Feedback Specialist (Hiring Immediately)

Earn Haus • Fuller Heights, Florida, US

Remote

Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

Last updated: 30+ days ago • Promoted

Remote Technical Engagement Specialist

Vets Hired • Florida, Florida, United States

Full-time

Technical Engagement Specialist.The Technical Engagement Specialist is the single point of contact for elevated technical issues with residential or commercial clients when those issues cannot be r...Show more

Last updated: 30+ days ago

Customer Service Specialist II

Ace Hardware • Plant City, FL, US

Full-time

T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork).You don't often see values like these in most corporate statements, but Ace is different. These things are important to us...Show more

Last updated: 22 days ago • Promoted

Store Customer Service Specialist

The Sherwin-Williams Company • Lakeland, FL, United States

Full-time

This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more

Last updated: 30+ days ago • Promoted