Systems and Discovery Librarian (Open Rank)

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Closing Date : 11 / 17 / 2025

Type of Position : Library

Workstudy Position : No

Job Type : Regular

Work Shift :

Sponsorship Available :

No

Institution Name :

University of Arkansas Fayetteville

Founded in 1871 the University of Arkansas is a land grant institution classified by the Carnegie Foundation among the nations top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education research and outreach by providing transformational opportunities and skills fostering a welcoming climate and nurturing creativity discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nations strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health dental life and disability insurance tuition waivers for employees and their families 12 official holidays immediate leave accrual and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

If you have a disability and need assistance with the hiring process please submit a request via the Disability Accommodations OEOC University of Arkansas () : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting please contact Human Resources at 479.575.5351.

Department :

Content and Digital Initiatives

Departments Website :

of Job Duties :

This position is a tenure-track twelve-month faculty appointment at the rank of Assistant Librarian / Assistant Professor or Associate Librarian / Associate Professor.

The University of Arkansas Libraries seeks a detail-oriented service-driven and analytically minded Systems and Discovery Librarian to support and enhance access to library collections and services through integrated system management discovery optimization and web-based applications.

As a member of the Library Systems and Web Services department the Systems and Discovery Librarian plays a vital role in the daily administration of the integrated library system (Alma) the library discovery platform (Primo VE) authentication systems (OpenAthens) Springshares LibApps suite of products and related technologies. The librarian coordinates system workflows monitors data integrity leads troubleshooting efforts and provides timely communication regarding system status and outages. This position is responsible for identifying and implementing user-focused improvements to library systems supporting projects in collaboration with departments across the Libraries and partnering with Campus IT on systems integrations (e.g. Workday). The Systems and Discovery Librarian supervises one staff member.

This position serves as a key liaison to Ex Libris and other library system vendors and this position maintains excellent vendor relationships to support troubleshooting system functionality upgrades and the assessment of new projects. The Systems and Discovery Librarian also maintains internal documentation and contributes to the Libraries efforts in accessibility usability and user experience (UX) design.

As a tenure-track faculty member the incumbent is responsible for research creative work and service in alignment with the University of Arkansas Libraries faculty requirements.

Relocation allowance available. Benefits include TIAA or Fidelity Investments tuition reduction and health insurance. Annual leave starts at 15 days per calendar year and increases with years of service.

Key Responsibilities :

Administer and maintain the Alma / Primo VE library services platform including system configurations user roles and permissions and analytics.

Monitor and troubleshoot daily scheduled jobs data loads and error reports; escalate issues to vendors or internal stakeholders as needed.

Manage and optimize discovery layers including indexing from ArchivesSpace Digital Commons and CONTENTdm.

Serve as Chair of the Discovery Committee providing leadership and coordination for discovery-related initiatives across the Libraries.

Configure monitor and improve openURL linking to and from library collections and services such as ILLiad.

Coordinate authentication services and integrations through OpenAthens.

Configure and support LibApps tools including LibAnswers and LibGuides manage ticket queues and support communication around outages or issues.

Serve as the primary contact for vendor support tickets related to systems (Ex Libris OpenAthens ProQuest EBSCO etc.).

Develop internal documentation and workflows for system tasks including regular reports and updates.

Provide training and support to library staff on the effective use of Alma / Primo functionality workflows and new features.

Supervise the work of the Circulation Systems Manager offering guidance and oversight to ensure consistency in system support and service quality.

Collaborate closely with the Libraries Web Developer and colleagues across the libraries on shared responsibilities related to discovery user experience accessibility and web systems functionality.

Lead or participate in meetings and working groups including the ILS Steering Committee and Discovery Group.

Stay informed on system enhancements and release notes; coordinate evaluation and implementation of new features.

Provide usage statistics and system metrics for assessment and reporting purposes.

Coordinate system maintenance tasks such as certificate renewals sandbox refreshes and patron data cleanup.

Participate in faculty governance and scholarly activities appropriate to a tenure-track faculty appointment.

Manage API integrations (Ex Libris APIs and other vendor APIs) for system interoperability.

Supporting integrations with campus systems (student information system financial systems like Workday and LMS such as Blackboard / Canvas).

Qualifications :

Minimum Qualifications :

ALA-accredited Masters degree in Library and Information Science or a terminal degree in a related field

Experience with integrated library systems (e.g. Alma / Primo VE) and library discovery tools

Demonstrated ability to manage complex technical workflows or systems

Demonstrated familiarity with ticketing systems and vendor support platforms

Demonstrated effectiveness in project management

Preferred Qualifications :

Experience with Ex Libris products (Alma Primo VE) and OpenAthens administration

Demonstrated familiarity with Springshare LibApps tools such as LibAnswers LibGuides and LibCal

Demonstrated knowledge of web accessibility standards (WCAG) VPATs and accessibility best practices

Experience developing documentation or training related to library systems

Demonstrated awareness of emerging technologies in discovery and scholarly communication

Demonstrated ability to work effectively with cross-functional teams in an academic library setting

Knowledge Skills and Abilities :

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Additional Information :

The University Libraries share in the stewardship of the Universitys goals and take responsibility for the health of the research and teaching collections and programs that further support the academic and land grant missions. The University Libraries are comprised of Mullins Library and three branch libraries : Chemistry & Biochemistry Fine Arts and Physics as well as two off-site facilities. For more information visit the Libraries website :

The University of Arkansas Libraries aspires to create a community built on collaboration innovation creativity and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the variety of our perspectives backgrounds and experiences flourishes. To achieve this exchange it is essential that all members of the community feel welcome that the contributions of all individuals are respected and that all voices are heard. All members of our community have a responsibility to uphold these values. We can strengthen our organization and institution by approaching each other and our work with intentional goodwill honesty and trust as we encourage others to hold themselves and each other accountable to do the same.

Salary Information :

Minimum salary : $65000 commensurate with education and experience

Required Documents to Apply :

Cover Letter / Letter of Application Curriculum Vitae List of three Professional References (name email business title)

Optional Documents :

Proof of Veteran Status

Recruitment Contact Information :

Jessica Morales Associate Dean for Collections and Open Initiatives

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants :

Pre-employment Screening Requirements :

Criminal Background Check Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and / or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity :

N / A

Frequent Physical Activity :

N / A

Occasional Physical Activity :

N / A

Benefits Eligible : Yes

Key Skills

Organisational skills,Customer Service,Communication skills,Critical thinking,Research skills,Teamwork,Computer and Internet Literacy,Leadership Experience,Attention to detail,Adaptable

Employment Type : Full-Time

Experience : years

Vacancy : 1