Operations Specialist

Excel Medical is a dynamic and innovative telehealth company specializing in Hormone Replacement Therapy for men and women. We pride ourselves on our science-based protocol that delivers life-improving results to our patients.

Role Summary :

The Operations Specialist will play a key role in driving operational performance and scaling strategic initiatives that enable efficient, high-quality service delivery. Reporting to the Senior Operations Manager, this individual will manage cross-functional projects, implement process improvements, and provide data-driven insights to strengthen areas such as member support, vendor engagement, and internal team efficiency.

Key Responsibilities :

Licensure & Compliance Support

• Own and maintain provider licensure processes; prior licensure experience not required, training provided.
• Ensure compliance requirements are met and documentation is kept accurate and up to date.

Operational Processes

Cross-Functional Collaboration

Process & Project Support

Qualifications :