Associate Customer Advocate

A company is looking for an Associate Customer Advocate to support customer experience and advocacy efforts remotely.

Key Responsibilities

Collaborate with other Customer Advocates across different regions

Assist in planning, coordinating, and reporting on Advisory Groups using various tools

Support data collection and reporting for Customer Advocate programs while collaborating with internal teams

Required Qualifications

Associate's Degree required; Bachelor's Degree preferred

2+ years of experience in customer advocacy or related fields

Proficiency in Microsoft Office 365, particularly PowerPoint, Word, and Excel

Experience with collaboration platforms such as Zoom, Microsoft Teams, and Salesforce

History of working with senior level leaders in customer accounts