Administrative Liaison

Administrative Liaison

The Housing Administrative Assistant is responsible for managing the clerical operations of the program.

Key Responsibilities

1) Answering phone calls and directing them to the appropriate staff

2) Greeting clients and visitors in a professional manner and providing basic program information as needed

3) Document arrival and departure of all visiting professionals

4) Manage incoming mail and correspondence and distribute it to the appropriate recipient.

5) Prepare reports and signage as directed by ED or other staff if needed.

6) Scan and electronically file client records and applicable shelter documents

7) Order both office and janitorial supplies and manage inventory.

8) Manage electronic access control to all residents and authorized visiting professionals

9) Keep accurate daily accounts of residents in the program's family log

10) Oversee program amenities usage including laundry, kitchen, play space and common areas

11) Document any curfew or shelter violations

12) Write and submit incident reports for all suspicious behavior and injurious actions within the program

13) Track and distribute meals in a timely manner.

14) Submit reports to Hunger Prevention and specified

15) Contact the Executive Director of Housing for all urgent issues and matters that are Housing related

16) Execute, account for and record all residents' evacuation during fire alarm drill or emergency responses

17) Work with program staff to file 51 A reports to the DCF when warranted.

About YMCA of Greater Boston: The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.