ASL Customer Support Representative

A company is looking for an ASL Customer Support Representative (Remote).

Key Responsibilities

Provide exceptional customer service in ASL by addressing account-related and technical support inquiries

Determine root causes of customer issues and collaborate with other departments to resolve them

Document call details accurately and promote additional services to customers

Required Qualifications

Ability to communicate efficiently in American Sign Language

High school diploma or equivalent

1-2 years of experience in a customer service role (preferred)

Strong computer skills and ability to navigate multiple screens

1 year of experience troubleshooting basic hardware or software issues (preferred)