Guest Service Representative HOME2 Suites Plymouth

Job Description

Job Description

Description :

The Home2 Suites Plymouth is hiring for part time and full time Guest Service Representatives to join our team. As a Front Desk Associate, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience.

Hours : 7am - 3pm with the flexibility to work evenings (3pm-11pm) if needed. Must be available weekends and holidays.

What is in it for YOU?

• Competitive Wages
• Work with great people
• Personal Days Off - starting on Day 1
• Bonus Plan
• Referral programs
• Holiday pay
• Like to travel? Take advantage of all Hilton has to offer with the employee discount program!

The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure. The essential functions of a Guest Service Representative position include :

Requirements :

Candidates must possess the following knowledge, skills, and abilities :

Note : Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.