Senior Property Manager

Senior Property Manager

The Senior Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and / or retail properties and coordinates all marketing, operations, and financial activities per client and / or company requirements.

Essential Duties and Responsibilities :

• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation and delivery of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets / expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset / company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and / or approve alterations, maintenance, and reconditioning; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications :

Physical Requirements :

Ability to sit / stand / walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing / understanding spoken words; lifting and carrying up to 20 lbs. NOTE : Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and / or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.