Program Support Specialist

Overview :

Our client, a community-focused organization, is seeking a Front Office & Program Support Specialist to assist with front-desk operations and administrative support. This role is essential in creating a welcoming environment for visitors while ensuring the smooth daily functioning of client services and program activities.

Key Responsibilities :

Greet and assist walk-in visitors and respond to incoming calls

Schedule and coordinate client appointments

Support intake processes and maintain electronic client records

Provide general information and referrals to community resources

Assist with onboarding and training of customer service personnel

Coordinate with program staff to support client continuity of care

Prepare and process communications, including letters, forms, email, and internal memos

Manage supply orders and receive deliveries

Organize meetings and prepare agendas and sign-in sheets

Maintain secure and organized filing systems for client and program documentation

Assist with basic billing and quality assurance tasks

Collect and route timesheets and activity reports for approval and processing

Qualifications :

Associate's or Bachelor's degree in Administration, Human Services, or a related field

Strong customer service and interpersonal skills

Basic proficiency in Microsoft Office and standard office equipment

Minimum typing speed of 40 WPM

Ability to handle sensitive client information with confidentiality

Strong organizational skills and attention to detail

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply.

California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please

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https : / / jobs.beaconhillstaffing.com / eeoc /

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of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

www.bhsg.com

Benefits Information :

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future™