Program Support Specialist

Front Office & Program Support Specialist

Our client, a community-focused organization, is seeking a Front Office & Program Support Specialist to assist with front-desk operations and administrative support. This role is essential in creating a welcoming environment for visitors while ensuring the smooth daily functioning of client services and program activities.

Key Responsibilities :

• Greet and assist walk-in visitors and respond to incoming calls
• Schedule and coordinate client appointments
• Support intake processes and maintain electronic client records
• Provide general information and referrals to community resources
• Assist with onboarding and training of customer service personnel
• Coordinate with program staff to support client continuity of care
• Prepare and process communications, including letters, forms, email, and internal memos
• Manage supply orders and receive deliveries
• Organize meetings and prepare agendas and sign-in sheets
• Maintain secure and organized filing systems for client and program documentation
• Assist with basic billing and quality assurance tasks
• Collect and route timesheets and activity reports for approval and processing

Qualifications :

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply. California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile : Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Benefits Information : Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.