Systems Administrator

Who We Are

Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world - a confluence of industry knowledge, work ethic and an enduring desire to know more. The university offers Bachelor's and Master's degrees in engineering, computer science, machine learning, user experience, construction management, actuarial science, business and nursing. With about 3,000 students, faculty and staff, MSOE is large enough for big opportunities and small enough for personal attention.

A Small University Dedicated to Achieving Big Things

MSOE is a supportive environment where everyone is valued. Our method of learning by doing is our distinction : it is how we teach, how we learn and how we serve. MSOE's top priority is serving our students. By joining our community, you are building the leaders of tomorrow.

Our Mission

MSOE is the university of choice for those seeking an inclusive community of experiential learners driven to solve the complex challenges of today and tomorrow. We are united by our six values - collaboration, excellence, inclusion, innovation, integrity and stewardship - which represent the core of our campus culture. Under the leadership of Dr. John Walz, MSOE has embarked on an ambitious strategic plan, Extraordinary Together , that propels the institution forward. At MSOE, we are dedicated to promoting an academic environment marked by an unwavering respect for every individual.

Summary

MSOE invites applications for a full- time Systems Administrator to join our IT team. As a member of the IT Infrastructure team, the Systems Administrator is responsible for fulfilling tasks related to servers, software, and user access. Tasks will be presented through our ticketing system, through email, and via projects assigned by the Director. Position will develop individual subject matter expertise and be a primary liaison to system and application stakeholders. The Systems Administrator will look for methods to innovate and improve efficiency with a focus on providing a reliable client computing environment for the University.

Essential Job Functions

• Maintain and monitor Windows servers in both a VMware virtual environment and Azure cloud environment, with attention paid to reliability and performance
• Provide reliable server configurations to support university applications and desktop clients and ensure data is secured and protected
• Create and maintain accurate documentation for use by the IT department
• Select, test, and apply patches and upgrades on a regular basis
• Monitor system performance and maintain logging systems
• Design of enterprise Windows 11 desktop deployments and processes
• Imaging design and programming work related to annual laptop program
• Create, test, and troubleshoot standard deployment images
• Administration of client software updating and patch management
• Desktop configuration management using Microsoft Intune
• Troubleshoot and solve complex user issues and escalated service tickets
• Other Duties and Responsibilities
• Ensure system and data security by using best practice configurations
• Linux system administration (Rocky Linux and Ubuntu)
• Drive technology and innovation and keep current with industry technologies

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Qualifications

Skills and Abilities

Physical Demands

While performing the duties of this job the employee is largely sedentary, the ability to move is required. The employee is occasionally required to traverse within their work area as well as other areas on campus. Ability to lift 35 lbs.

Work Environment

This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, filing cabinets. Modern datacenter with 7ft racks.

Why Join MSOE?

At MSOE, we invest in our employees' professional and personal growth. MSOE offers competitive, fully comprehensive benefit plans to all full-time employees including medical, dental, life, disability and vision insurance, 13 paid holidays, Paid Time Off, and paid parental leave, as well as a 403(b) retirement plan with company matching up to 6% of employee earnings and immediate vesting. Educational benefits are available for employees and family members. Plus, employees have access to our state-of-the-art fitness center at no charge. Located in the heart of downtown Milwaukee, MSOE is just blocks away from the beautiful lakefront, the theater district, museums, sports and music venues, parks and shopping. To view more detailed information about MSOE, please visit www.msoe.edu / hr .

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment / enrollment.

Job Code : 222