MUOS Site Support Engineer (Scottsdale)

Mobile User Objective System (MUOS) Site Support Engineer

General Dynamics Mission Systems has an immediate opening for a Mobile User Objective System (MUOS) Site Support Engineer. This role provides Intermediate-Level (I-Level) support for the live MUOS system. The position on the program is titled I-Level Maintainer and is primarily focused on supporting the system operators (O-Level Operators) with maintaining the ground system network of a satellite-based communication system. This exciting role is in Scottsdale, Arizona with a future opportunity to work in Wahiawa, Hawaii. This role may require a rotation to Wahiawa, HI, for an extended period of approximately 18-24 months.

I-Level Maintainer responsibilities include :

• Successfully recreate and / or close out site trouble tickets
• Troubleshoot and resolve issues that impact system operations
• Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their role
• Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
• Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
• Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
• Provide weekly written status reports
• Support 24 / 7 site operations, including on call support as required

Critical to Job Success :

Ideal for Job Success :

Preferred MUOS specific knowledge / experience :

Target salary range : USD $115,674.00 / Yr. - USD $128,325.00 / Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary.

Company Overview : General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded.