Lead Member Management

A company is looking for a Lead, Member Management, Credit Card. Key Responsibilities Manage the customer lifecycle for the credit card business, including on-boarding and engagement Oversee cardholder portfolio management, focusing on spend engagement and payment behaviors Collaborate with cross-functional teams to enhance product experience and drive customer engagement strategies Required Qualifications 10+ years of experience preferred Credit card customer management experience Strong understanding of credit card economics and credit risk dynamics Quantitative undergraduate degree Proficiency in SQL / Python