Franchise Operations Administrative Assistant

Are you highly organized and passionate about supporting a team's success? We're looking for a detail-oriented Administrative Assistant to join our Franchise Operations Team and help drive smooth, efficient daily operations.

In this role, you'll coordinate communications, manage internal systems like SharePoint, support meeting logistics, and maintain key operational documentation. You'll work independently while collaborating across departments and with franchise partners, making a meaningful impact through consistent, proactive support.

This is a great opportunity for someone who enjoys creating structure, thrives in a fast-paced environment, and values teamwork. If you're ready to contribute to a team that supports franchise success across the board, we'd love to hear from you!

Duties and Responsibilities

• Coordinates weekly franchise operations conference call.
• Compiles meeting decisions after each conference call.
• Attend and support FAC meetings.
• Manage weekly VIP Passes mailings and ordering or supplying as needed.
• Code and submit invoices for Franchise Operations.
• Updates organization chart and operations directory as needed
• Assists with meeting planning (soliciting and compiling content, booking travel, travel organization, on-site assistance, etc.), including, but not limited to : Kickoff meeting, Mid-Year Meeting, and Regional Meetings.
• Create and distribute a weekly Franchise Operations Itinerary spreadsheet.
• Monthly reporting of terminations, openings, and transfers for the Crisis Media Hotline
• Manage the Franchising SharePoint site
• Main point of contact for Franchise Operations at the corporate office

Qualifications