Shift Lead

Shift Lead

Black Rifle Coffee Company seeks to hire Shift Leads who will assist the General Manager in executing store operations during scheduled shifts. As the Hourly Shift Lead, you will be responsible for leading the team during your assigned shift. This includes ensuring excellent customer service, managing inventory, supervising employees, and maintaining a clean and organized store environment.

Job Details

• Delivers exceptional customer service
• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
• Provides clear, specific, and timely coaching and feedback to associates to ensure adherence to all company policies and procedures as well as emphasis on the customer experience.
• Proactively responds to customer and store needs : escalates feedback & concerns to store management.
• Prepares quality beverages and food products according to BRCC standards.
• Follows health, safety and sanitation guidelines for all products.
• Responsible for scheduling and covering breaks and meals of floor staff.
• Assists with other duties as directed by General Manager.

Education & Skill Requirements

Physical Requirements

Your Benefits