Operations Manager - National Accounts Facilities

Operations Manager - National Accounts Facilities

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Operations Manager For National Accounts Facilities

DH Pace Company, Inc. in Olathe, Kansas, is hiring an experienced Operations Manager for our growing National Accounts Facilities department! The manager working in this role will lead, coach, train, and motivate a team of Account Managers, who each have multiple direct reports. We are seeking a senior manager who has a minimum of (5) years of experience successfully managing other managers and their teams.

Primary responsibilities :

• Provide leadership and general management of Account Managers including quality performance monitoring, improving processes, and development of employees
• Ability to work in an unstructured and ambiguous environment
• Develop, manage, and implement operational process and procedure improvements to decrease costs and increase profitability
• Monitor operating budgets and action plans to meet those objectives
• Review, evaluate, and measure employee performance against goals and standards. Conduct performance reviews, document performance issues, and provide counseling with targeted improvement action plan as needed
• Develop relationships with our National Accounts customers; seek feedback, provide updates, and ensure their problems are resolved timely
• Regularly attend and lead management or team meetings
• Work closely with other teams and departments to drive sales
• Review monthly financial / operational reports
• Assist with interviewing, hiring, and training
• Additional responsibilities as assigned

Qualifications :

Our benefit offerings include :

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities