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Customer Billing Support / Customer Service

Customer Billing Support / Customer Service

Creative Financial StaffingClackamas, Oregon, US
15 days ago
Job type
  • Full-time
Job description

About the Company and Opportunity :

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

  • Our client has been providing a vital resource in a large Oregon community for nearly 50 years.
  • The company is known for retaining its employees, many have been there more than 10 years.
  • Some of the employee reviews say things like :

"Executive leadership is second to none."

  • "The company culture and training provided really sets you up for success."

    • Overview of the Customer Billing Specialist / Customer Service role :

  • Process and manage billing transactions, adjustments, and reconciliations
  • Ensure accuracy and completeness of financial records related to billing.
  • Identify and resolve discrepancies in billing and account reconciliations.
  • Maintain organized documentation of billing activities and adjustments.
  • Provide excellent customer service when addressing billing inquiries or issues.
  • Collaborate with internal teams to improve billing processes and efficiency.
  • Assist with reporting and analysis related to billing and reconciliation tasks.

    • Preferred Qualifications :

  • Customer Service, Billing, and / or Accounts Receivable
  • Attention to detail
  • Excellent written and verbal communication skills
  • Solid database management / Excel skills
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    Customer Service Support • Clackamas, Oregon, US

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