Payment Services Associate - Atlanta Falcons

Payment Services Associate - Atlanta Falcons

3 days ago Be among the first 25 applicants. The Atlanta Falcons Payment Services team assists Season Ticket Members by delivering top-notch service and customizable payment plans. The program provides reps with the necessary tools, skills, and experiences to build a solid foundation within the professional sports industry.

This is a seasonal, part-time role located at Mercedes-Benz Stadium in downtown Atlanta.

Role & Responsibilities

• Recover past-due PSL and Season Ticket payments from clients
• Identify, troubleshoot, and resolve unusual / adverse situations and make sound judgement decisions based on available facts
• Proactively communicate with Season Ticket Members to determine needs and become experts on the products and services offered
• Manage records within Archtics and CRM ticketing systems
• Assist various departments on gamedays to develop further insight and skillset within the AMBSE family

Expectations

Required Skills

Educational Requirements

Seniority level

Employment type

Job function

Compensation

Atlanta Metropolitan Area $60,000.00-$68,000.00

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