Community Manager Job at Sun Communities in Mesa

Job Summary

Community Managers are responsible for the operation and profitability of the community. They serve as the point of contact for residents and are on-call 24 hours. Community Managers handle administrative duties, marketing, leasing and sales of homes, property maintenance, budgeting, performance management, and resident relations.

Job Duties

• Market models, pre-owned & brokered homes for sale; prepare documents to list and sell homes (Essential)
• Manage rent collection, including collecting, posting, depositing income, and handling delinquent debts (Essential)
• Handle delinquencies & approve eviction proceedings following Sun’s policies (Essential)
• Monitor, code, and approve invoices for operating and sales expenses (Essential)
• Resolve complaints and respond to issues promptly, offering solutions within guidelines (Essential)
• Coordinate team member selection and development, ensuring policy compliance
• Manage LPPs, including repairs, leasing, sales, refurbishments, and service requests
• Ensure compliance with fair housing laws and community regulations
• Review and approve / deny residency applications
• Initiate lease renewals and rent increase notices timely
• Consult with RVP on non-guideline situations
• Inspect and recommend purchase / renovation of used / repossessed homes
• Prepare sites for models; coordinate with maintenance for move-in readiness
• Handle onsite emergencies following standard procedures
• Maintain safety policies and complete incident reports promptly
• Maintain community appearance to curb appeal standards
• Assist in budget preparation and provide data for CapEx and expansion
• Report community operation deficiencies
• Review property accounting reports for the team
• Perform other duties as assigned

Qualifications

REWARDING BENEFITS

Join Sun Communities for a challenging, inspiring, and rewarding career with growth opportunities, great pay, and benefits including health coverage, retirement plans, paid time off, and more.

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