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Community Manager Job at Sun Communities in Mesa

Community Manager Job at Sun Communities in Mesa

Sun CommunitiesMesa, AZ, United States
Hace 13 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Summary

Community Managers are responsible for the operation and profitability of the community. They serve as the point of contact for residents and are on-call 24 hours. Community Managers handle administrative duties, marketing, leasing and sales of homes, property maintenance, budgeting, performance management, and resident relations.

Job Duties

  • Market models, pre-owned & brokered homes for sale; prepare documents to list and sell homes (Essential)
  • Manage rent collection, including collecting, posting, depositing income, and handling delinquent debts (Essential)
  • Handle delinquencies & approve eviction proceedings following Sun’s policies (Essential)
  • Monitor, code, and approve invoices for operating and sales expenses (Essential)
  • Resolve complaints and respond to issues promptly, offering solutions within guidelines (Essential)
  • Coordinate team member selection and development, ensuring policy compliance
  • Manage LPPs, including repairs, leasing, sales, refurbishments, and service requests
  • Ensure compliance with fair housing laws and community regulations
  • Review and approve / deny residency applications
  • Initiate lease renewals and rent increase notices timely
  • Consult with RVP on non-guideline situations
  • Inspect and recommend purchase / renovation of used / repossessed homes
  • Prepare sites for models; coordinate with maintenance for move-in readiness
  • Handle onsite emergencies following standard procedures
  • Maintain safety policies and complete incident reports promptly
  • Maintain community appearance to curb appeal standards
  • Assist in budget preparation and provide data for CapEx and expansion
  • Report community operation deficiencies
  • Review property accounting reports for the team
  • Perform other duties as assigned

Qualifications

  • High School Diploma or GED (Required)
  • Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
  • Experience and education considered in lieu of formal requirements
  • 2 years property management, including supervisory experience (Required)
  • 6 months sales and leasing experience (Required)
  • 6 months experience with NetSuite (Preferred)
  • Knowledge of maintenance
  • Leadership abilities
  • Organizational skills
  • Excellent communication skills
  • Negotiation skills
  • Ability to work in a fast-paced environment
  • Basic accounting knowledge
  • Knowledge of fair housing laws
  • Intermediate computer skills, including MS Office, email, internet
  • Flexibility for non-business hours response
  • On-site residence (housing provided)
  • Valid driver's license

    • REWARDING BENEFITS

    Join Sun Communities for a challenging, inspiring, and rewarding career with growth opportunities, great pay, and benefits including health coverage, retirement plans, paid time off, and more.

  • Medical, dental, vision plans
  • Reimbursement accounts
  • Life and disability insurance
  • 401(k) with matching
  • Paid parental leave
  • Employee assistance, identity theft, legal, pet insurance
  • Tuition reimbursement
  • RV site discounts and team member perks
  • Paid holidays, vacation, personal, sick, bereavement, jury duty pay

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    Community Manager • Mesa, AZ, United States